Senior CCaaS Tier 3 Support Engineer

A leading communication solutions provider is seeking a Technical Support Specialist to resolve complex issues in their contact center environment. The role requires 3-5 years of experience with CCaaS platforms, preferably NiCE CXone, along with exceptional communication and problem-solving skills. You'll collaborate cross-functionally and drive process improvements to ensure customer satisfaction. Join a company dedicated to innovation and exemplary support, with a commitment to your professional development. #J-18808-Ljbffr