NESN
Remote Part-Time Contract: Customer Care Specialist
NESN, Watertown, Massachusetts, us, 02472
A sports network is seeking a Customer Support Specialist to join their Marketing and Product team for a contract role requiring 15-20 hours a week. This remote position involves addressing customer issues and providing support, demanding strong analytical and communication skills. The ideal candidate has at least 3 years of customer service experience, and familiarity with CRM systems like Zendesk. This role is essential for maintaining high customer satisfaction while working towards defined targets.
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