TEKsystems
Description
This client is in need for additional support on their helpdesk. They require extra resources to take calls, help with remote access and VPN issues, and to provide general support. The role prefers candidates who are polished, professional, and logical in their thinking and communication. ServiceNow experience is a plus. This will be a contract-to-hire position.
Responsibilities
Taking calls to support helpdesk needs.
Assisting with remote access and VPN setup.
Using ServiceNow for ticketing (experience preferred).
Qualifications
Entry level experience.
Excellent communication, professional, polished, and articulate.
Experience or familiarity with Active Directory and Windows.
Customer-service oriented, able to troubleshoot helpdesk issues.
Pay and Benefits Pay range: $20.00 - $20.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Location & Type Contract to Hire, Hybrid, Sandy Springs, GA.
Workplace Type Hybrid position in Sandy Springs, GA.
Application Deadline This position is anticipated to close on Jan 19, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Responsibilities
Taking calls to support helpdesk needs.
Assisting with remote access and VPN setup.
Using ServiceNow for ticketing (experience preferred).
Qualifications
Entry level experience.
Excellent communication, professional, polished, and articulate.
Experience or familiarity with Active Directory and Windows.
Customer-service oriented, able to troubleshoot helpdesk issues.
Pay and Benefits Pay range: $20.00 - $20.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Location & Type Contract to Hire, Hybrid, Sandy Springs, GA.
Workplace Type Hybrid position in Sandy Springs, GA.
Application Deadline This position is anticipated to close on Jan 19, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr