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dnata

Flight Administrator

dnata, Brisbane, California, United States, 94005

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Flight Administrator Join to apply for the

Flight Administrator

role at

dnata .

Overview We recruit the best talent and invest in their ongoing development through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a

Flight Administrator

to join our

Brisbane

team supporting the

SFO .

Key Responsibilities Your main responsibility is to oversee and manage the inflight catering operations. You will coordinate with airline clients, ensure efficient delivery logistics, build strong relationships, handle last‑minute changes, manage inventory, and maintain quality control standards.

What We Offer

Salary Range: $25.50 hourly

Comprehensive benefits package: 401(k) and healthcare benefits including free medical, dental & vision for full‑time employees.

Complimentary daily meals during your shift.

Why Join dnata Catering

Purpose‑Driven Work: Deliver on the promises our customers make, guided by values of safety, respect, teamwork, and innovation.

Career Growth & Recognition: Structured development programs, mentorship, and recognition platform.

Inclusive Culture: Collaborative, people‑first environment.

Application Deadline Accepting applications until: 1/30/2026.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Effective communicator, determining best audience and executing communication.

Flexible and adaptable to evolving circumstances.

Build strong customer relationships and deliver customer‑centric solutions.

Good decision‑maker, timely decisions to keep organization moving forward.

Act with urgency, high energy, enthusiasm, and embrace new opportunities.

You Will

Provide excellent customer service daily.

Comply with all HACCP/GMP and dnata catering sanitation and food handling policies.

Check all meals for menu accuracy and counts.

Be constantly on the move, out of office and on aircraft.

Lift up to 30 lbs., stand for long periods, bend and squat.

Work in low temperatures and potentially extreme weather outdoors.

Comply with Ramp Safety policies, wear safety vests.

Other duties as assigned.

External Relationships Coordinating with airline clients and ensuring efficient delivery logistics.

Communication and Process Excellent communication skills, conflict management, customer service track record.

Nonessential Functions Other duties as assigned.

Education High school diploma with six plus years of progressive customer service experience.

Qualifications

Proficient in Microsoft Office applications, including Excel.

Must have driver’s license.

Must have excellent attention to detail.

Must be able to multi‑task.

Must be able to read and write in English.

Schedule flexibility is a must.

Ability to lift and push heavy objects.

Ability to work in a fast‑paced environment.

Work safely to prevent accidents.

Intellectual/Social Demands Multi‑task under time limits, constant attention to precision, punctuality, follow instructions, responsibility, productivity standards.

Physical Demands Stand, walk, reach, kneel, stoop, lift up to 30 pounds, observe safety and security procedures.

Work Environment Exposure to extreme cold/heat, heights, loud noise; earplugs required on ramp.

Dnata’s Competencies

Delivering

Drive

Open to opportunity

Business thinking

Collaborate

Engaging others

Provide direction

Developing talent

Core Values

Safety – Put well‑being first, speak up for safety.

Performance‑Driven – Set ambitious goals and exceed them.

Respect – Care for people, environment, brand with dignity.

Service Excellence – Deliver reliable, high‑quality service.

Delighting Customers – Create extraordinary experiences.

Imagination – Embrace innovation and adapt.

What This Means For You Being part of a people‑first culture that values respect, quality, innovation; teams collaborate to deliver culinary experiences, solve problems, continuously improve.

Diversity Matters We believe diversity and inclusion are fundamental. Our workforce reflects customers; we provide mentoring, volunteer, and professional development.

Background Check Notice (California) Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code §1786 et seq.), dnata Catering may obtain an investigative consumer report. You have the right to receive a copy of the report and a summary of rights under California law.

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