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Milestone Inc.

Operations Coordinator

Milestone Inc., Shelton, Connecticut, us, 06484

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This range is provided by Milestone Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $45,000.00/yr - $60,000.00/yr

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Milestone is an international company that specializes in innovative sample preparation solutions used in laboratories worldwide. With over 25 years of success, Milestone is built on a sustainable organic growth strategy that offers integrated solutions. These solutions enable our clients to achieve faster, safer, easier and more cost-effective processes for their operations. With over 50 patents and 25,000 systems globally, Milestone is a market leader committed to providing the scientific and industrial communities with the highest quality instrumentation.

About the Role:

The Warehouse Coordinator blends traditional warehouse responsibilities with opportunities to learn and contribute across operations and supply chain. This role manages inventory accuracy, streamlines shipping and receiving, and ensures that instruments, consumables, and parts reach customers on time and in compliance with requirements. You will also work closely with the Operations Manager on procurement, reporting, and vendor coordination, while serving as a critical link between Sales, Service, and Logistics teams. Success requires a detail-oriented mindset, strong organizational skills, and the ability to thrive in a fast-paced, cross-functional environment.

Responsibilities:

Procurement & Production Support

Place and track purchase orders for instruments, parts, and consumables.

Maintain relationships with vendors and follow up on order status or delays.

Monitor stock levels and proactively replenish materials to avoid disruptions.

Coordinate the assembly and packaging of Bill of Materials (BOM) items for stocking and fulfillment.

Warehouse & Inventory Management

Handle incoming deliveries, process customer returns, and prepare outgoing shipments.

Generate shipping labels and compliance paperwork (e.g., BOLs, customs/export documents) to support both domestic and international orders.

Partner with Sales and Service on warranty returns and replacement parts.

Conduct cycle counts, reconcile inventory discrepancies, and maintain system accuracy in Fishbowl, Salesforce, and related platforms.

Cross-Functional Support & Reporting

Serve as a point of contact between Sales, Service, and Logistics, providing timely updates on order status, tracking information, and parts availability.

Maintain reporting, including Total Reports, Fulfillment Reports, and Inventory Reports, ensuring accuracy and accessibility.

Maintain updated schedules and documentation in SharePoint for organizational visibility.

Requirements:

2+ years of experience in inventory control, or entry-level operations, procurement, or supply chain coordination. A degree in Operations, Logistics, Supply Chain, or similar fields a plus. Experience with international shipments or hazardous materials handling is a plus.

Familiarity with inventory management or ERP systems (e.g., Fishbowl, WMS, Salesforce). Proficiency in Microsoft Office Suite (Excel, Outlook, SharePoint).

Clear and professional verbal and written communication skills. Professional, polished demeanor. Strong ability to maintain accuracy under deadlines and resolve challenges quickly.

Team-oriented mindset with the flexibility to work across multiple departments. Self-motivated, goal-oriented, and comfortable balancing multiple priorities across teams. Eager to learn, take initiative, and contribute to company goals and KPIs.

Ability to lift up to 50 lbs and perform warehouse-related tasks including standing, stooping, crouching, reaching, and handling.

Benefits Milestone will offer you:

We will cover 70% of your medical premium and 60% of any spouse/dependents

We will provide STD, LTD, and Basic Life Insurance coverage at no cost to you

You can contribute to the 401k after 90 days of service

We will contribute 3% of your salary after 1 year of service

We will support ongoing training and development of your skills

Seniority level

Associate

Employment type

Full-time

Job function

Supply Chain and Distribution

Industrial Machinery Manufacturing and Chemical Manufacturing

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