Kasa Living, Inc.
Property Operations Associate Denver, CO
Kasa Living, Inc., Denver, Colorado, United States, 80285
Kasa is the leading tech‑enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high‑quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short‑term rentals had to offer and created a new class of hospitality that is well‑priced, reliable, and offers a large selection of great locations.
Unlike traditional hotel operators, we prioritize
automation, AI‑driven pricing, and data‑driven decision‑making
to optimize revenue and improve guest experiences.
Time Commitment:
approximately 32‑40 hours per week.
Anticipated Schedule:
Wednesday – Sunday; weekend work is required.
Responsibilities
Visiting and assessing units to complete recurring property management tasks.
Replacing broken items and installing new furnishings or hardware.
Liaising with housekeeping teams and service vendors to ensure smooth operations.
Stocking supplies and handling last‑minute requests or lockouts.
Fixing in‑unit issues, overseeing repairs like drywall and painting, and ensuring overall maintenance standards are met.
Welcoming guests and enhancing their experience through thoughtful interactions, including providing local recommendations.
Facilitating guest relocations and planning for the next day’s operations.
Hosting VIP events and engaging with guests to create memorable experiences.
Ensuring that every aspect of the property is well‑maintained and aligned with Kasa’s high standards of hospitality.
Qualifications
Think Like an Owner:
Accountability for all facets of unit/building performance; enhance partner satisfaction through maximizing operating profit per unit.
Tech Savvy:
Proficient with modern technology tools and effectively uses them to complete daily work.
Handy:
Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.
Quality Control Leader:
Establish and implement streamlined processes that ensure adherence to high‑quality standards through proactive improvements and effective collaboration with external partners.
Reliable:
Punctual and willing to work nights and weekends.
Collaborative:
Works effectively with leadership and peers to meet goals and contribute to operational and experiential improvements.
Smooth Operator:
Resolves guest‑stated and unstated needs with confidence, empathy, and creativity.
Change Agent:
Supports tactical execution of change management efforts to implement new processes, tools, or technology.
Process Minded:
Executes established processes with precision and identifies deficiencies that negatively impact the guest experience.
Required Policy Information
Regular access to a reliable vehicle for work; a valid driver’s license, clean driving record, and proof of insurance.
Expected Results
Drive quality outcomes through increased guest satisfaction and company metrics.
Identify and communicate on‑site issues.
Maintain appropriate supply inventory levels based on provided guidelines.
Participate in the preventative maintenance program.
Complete brand‑standard inspections to gather property‑level data.
Decrease the number of after‑hours calls and inquiries.
Compensation & Benefits The starting base pay range for this role is between $19.50 and $21.50 per hour. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa travel credits.
Kasa Travel Credit:
Employees receive free stays at Kasa locations and a discount on any night for friends and family.
401(k) Plan:
100% match on the first 3% of deferred salary.
Paid Time Off:
Full‑time hourly employees accrue paid time off at a generous rate that increases with tenure.
Health Coverage:
Comprehensive health insurance, including fertility coverage.
Other Perks:
Wi‑Fi stipend, home office stipend, and more.
Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.
Kasa is an E‑Verify participant. We verify the identity and employment eligibility of all persons hired within the United States.
Kasa does not accept unsolicited resumes from individual recruiters or third‑party recruiting agencies. Contact will only be initiated from official Kasa email addresses.
#J-18808-Ljbffr
Unlike traditional hotel operators, we prioritize
automation, AI‑driven pricing, and data‑driven decision‑making
to optimize revenue and improve guest experiences.
Time Commitment:
approximately 32‑40 hours per week.
Anticipated Schedule:
Wednesday – Sunday; weekend work is required.
Responsibilities
Visiting and assessing units to complete recurring property management tasks.
Replacing broken items and installing new furnishings or hardware.
Liaising with housekeeping teams and service vendors to ensure smooth operations.
Stocking supplies and handling last‑minute requests or lockouts.
Fixing in‑unit issues, overseeing repairs like drywall and painting, and ensuring overall maintenance standards are met.
Welcoming guests and enhancing their experience through thoughtful interactions, including providing local recommendations.
Facilitating guest relocations and planning for the next day’s operations.
Hosting VIP events and engaging with guests to create memorable experiences.
Ensuring that every aspect of the property is well‑maintained and aligned with Kasa’s high standards of hospitality.
Qualifications
Think Like an Owner:
Accountability for all facets of unit/building performance; enhance partner satisfaction through maximizing operating profit per unit.
Tech Savvy:
Proficient with modern technology tools and effectively uses them to complete daily work.
Handy:
Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.
Quality Control Leader:
Establish and implement streamlined processes that ensure adherence to high‑quality standards through proactive improvements and effective collaboration with external partners.
Reliable:
Punctual and willing to work nights and weekends.
Collaborative:
Works effectively with leadership and peers to meet goals and contribute to operational and experiential improvements.
Smooth Operator:
Resolves guest‑stated and unstated needs with confidence, empathy, and creativity.
Change Agent:
Supports tactical execution of change management efforts to implement new processes, tools, or technology.
Process Minded:
Executes established processes with precision and identifies deficiencies that negatively impact the guest experience.
Required Policy Information
Regular access to a reliable vehicle for work; a valid driver’s license, clean driving record, and proof of insurance.
Expected Results
Drive quality outcomes through increased guest satisfaction and company metrics.
Identify and communicate on‑site issues.
Maintain appropriate supply inventory levels based on provided guidelines.
Participate in the preventative maintenance program.
Complete brand‑standard inspections to gather property‑level data.
Decrease the number of after‑hours calls and inquiries.
Compensation & Benefits The starting base pay range for this role is between $19.50 and $21.50 per hour. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa travel credits.
Kasa Travel Credit:
Employees receive free stays at Kasa locations and a discount on any night for friends and family.
401(k) Plan:
100% match on the first 3% of deferred salary.
Paid Time Off:
Full‑time hourly employees accrue paid time off at a generous rate that increases with tenure.
Health Coverage:
Comprehensive health insurance, including fertility coverage.
Other Perks:
Wi‑Fi stipend, home office stipend, and more.
Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.
Kasa is an E‑Verify participant. We verify the identity and employment eligibility of all persons hired within the United States.
Kasa does not accept unsolicited resumes from individual recruiters or third‑party recruiting agencies. Contact will only be initiated from official Kasa email addresses.
#J-18808-Ljbffr