Front Office Administrative Assistant Job at Robert Half in Albany
Robert Half, Albany, NY, US
Description We are looking for a detail-oriented and proactive Front Office Administrative Assistant/Coordinator to join our team in Albany, New York onsite. As part of a small, family-owned financial management firm, you will play a key role in ensuring smooth daily operations and providing top-tier administrative support. This Contract to permanent position offers the opportunity to grow within the organization while contributing to a focused and collaborative office environment. Position Summary You will be the first point of contact for clients and guests and play a critical role in setting the tone of our office. This individual must be highly phone-focused, personable, organized, and comfortable supporting a small office environment where teamwork and flexibility are essential.
KEY RESPONSIBILITIES
Client-Facing & Front Desk Duties- Answer incoming phone calls promptly
- Maintain a professional, friendly, and welcoming phone presence with a "smiling voice"
- Greet clients and guests warmly upon arrival
- Offer and prepare hot and cold beverages (coffee, water, etc.) for clients
- Maintain front desk professionalism at all times
- Coordinate and prepare client meeting rooms
- Ensure meeting rooms and reception areas are clean, organized, and client-ready
- Keep reception and meeting spaces tidy throughout the day
- Take detailed and accurate notes (training provided on internal paperwork)
- Assist with additional projects as assigned by leadership
- Use proprietary asset management software (training provided)
- Support administrative staff as needed in a collaborative team environment
- Strong phone skills with confidence and professionalism
- Social, outgoing personality with excellent interpersonal skills
- Willingness to step in where needed and go beyond basic job duties
- Comfortable working in a small office
- Strong attention to detail and note-taking ability
- Organized, reliable, and dependable
- Front office, receptionist, or administrative support experience
- Comfort using Excel and basic office technology (training provided on proprietary systems)
- Client-facing or service-oriented background is a plus
- Proficiency in Microsoft Excel and Word; familiarity with financial software is advantageous.
- Strong organizational skills and keen attention to detail.
- Excellent communication and interpersonal abilities.
- Capable of multitasking and prioritizing tasks in a fast-paced setting.
- A team player with a flexible attitude and eagerness to assist where needed.
- Reliable, punctual, and comfortable working in a detail-oriented office environment.
- Previous experience in a small office setting is preferred. TalentMatch®