Mecklenburg County
Location & Schedule
Independence Regional Library, 6000 Conference Drive, Charlotte, NC 28212. Full Time 40 hours per week, Benefit Eligible. Monday – Friday 8:00am – 5:00pm; one evening per week 11:00am – 8:00pm; rotating weekends.
Position Summary Perform professional and technical library work in one or more specific library programs such as Adult, Teens, Youth, Reference Services, or Library Systems Administration. The Library Associate delivers a high level of quality library services ensuring the provision of value‑added experiences for all customers.
Essential Functions (Responsibilities)
Perform circulation activities
Provide service desk coverage
Create and deliver programs to age‑appropriate audiences
Assist with managing teen volunteers
Prepare program reports
Provide research assistance to customers
Utilize integrated library systems software
Assist customers at several service points
Train and assist customers on various library policies, procedures, and processes
Maintain library’s collection of materials
Assist with volunteer management
Promote and market library’s programs; collaborate with Marketing and Communication to generate flyers and materials pertaining to programs
Experience Minimum of two years of library, retail, computer, or customer service experience.
Education High School Diploma or equivalent.
Preferred Qualifications
Bilingual – Spanish communication skills (speaking, listening, reading, and writing)
Experience working with teens
Knowledge, Skills, And Abilities Knowledge of alpha‑numeric sorting systems; various library systems; telephone etiquette; young adult literature and developmental stages of teenagers.
Computer Skills Proficient in various computer applications including Microsoft Office Suite.
Work Environment Works in a shared office setting with moderate noise.
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
#J-18808-Ljbffr
Position Summary Perform professional and technical library work in one or more specific library programs such as Adult, Teens, Youth, Reference Services, or Library Systems Administration. The Library Associate delivers a high level of quality library services ensuring the provision of value‑added experiences for all customers.
Essential Functions (Responsibilities)
Perform circulation activities
Provide service desk coverage
Create and deliver programs to age‑appropriate audiences
Assist with managing teen volunteers
Prepare program reports
Provide research assistance to customers
Utilize integrated library systems software
Assist customers at several service points
Train and assist customers on various library policies, procedures, and processes
Maintain library’s collection of materials
Assist with volunteer management
Promote and market library’s programs; collaborate with Marketing and Communication to generate flyers and materials pertaining to programs
Experience Minimum of two years of library, retail, computer, or customer service experience.
Education High School Diploma or equivalent.
Preferred Qualifications
Bilingual – Spanish communication skills (speaking, listening, reading, and writing)
Experience working with teens
Knowledge, Skills, And Abilities Knowledge of alpha‑numeric sorting systems; various library systems; telephone etiquette; young adult literature and developmental stages of teenagers.
Computer Skills Proficient in various computer applications including Microsoft Office Suite.
Work Environment Works in a shared office setting with moderate noise.
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
#J-18808-Ljbffr