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Kaplan

Billing and Collections Specialist

Kaplan, Columbus, Ohio, United States, 43224

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Why consider this job opportunity:

Salary up to $78,647

Opportunity for career advancement and growth within the organization

Remote work provides a flexible work/life balance

Comprehensive health benefits with new hire eligibility starting on day 1

Generous Paid Time Off, including holidays, vacation, and volunteer days

Tuition assistance and substantial discounts for employees and their families through the Gift of Knowledge Program

What to Expect (Job Responsibilities):

Communicate actively with companies, institutions, and students in a professional manner

Ensure all billing is complete, accurate, timely, and up-to-date

Manage aging accounts to reduce the organization's bad debt

Collaborate with support teams to provide accurate responses regarding products and services

Assist the Accounting Department in resolving deposit issues for month-end

What is Required (Qualifications):

Associate’s Degree in Business, Communications, or Accounting required; Bachelor’s degree preferred

2 years of experience in Collections, Accounts Receivable, or a Customer Service role requiredProficiency in Microsoft Word (Intermediate) and experience with Google Sheets and Google Docs

Excellent customer service and problem-solving skills with a polished telephone manner

Strong communication skills with the ability to present analysis and findings verbally and in writing

How to Stand Out (Preferred Qualifications):

Bachelor’s Degree in a business-related field

Intermediate experience with Microsoft Excel

#Education #RemoteWork #CareerOpportunity #CompetitivePay #DiversityAndInclusion

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