Ultimate Staffing
Customer Service Coordinator
Ultimate Staffing Services is seeking a dedicated Customer Service Coordinator to join a dynamic team in Temecula, California.
Base pay range $19.00/hr - $21.00/hr
Required Work Hours 8:00 AM to 5:00 PM, Monday through Friday.
Responsibilities
Respond promptly to customer inquiries via phone and email.
Resolve customer issues with professionalism and empathy.
Maintain accurate and up-to-date customer records.
Collaborate with team members to enhance customer service processes.
Ensure compliance with company policies and standards in all interactions.
Provide feedback on customer interactions to improve service quality.
Qualifications
Previous experience in a customer service role is preferred.
Strong communication skills, both verbal and written.
Ability to work in a fast-paced environment and manage multiple tasks.
Proficiency in using customer service software and Microsoft Office Suite.
High school diploma or equivalent required.
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industries Hospitals and Health Care
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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Base pay range $19.00/hr - $21.00/hr
Required Work Hours 8:00 AM to 5:00 PM, Monday through Friday.
Responsibilities
Respond promptly to customer inquiries via phone and email.
Resolve customer issues with professionalism and empathy.
Maintain accurate and up-to-date customer records.
Collaborate with team members to enhance customer service processes.
Ensure compliance with company policies and standards in all interactions.
Provide feedback on customer interactions to improve service quality.
Qualifications
Previous experience in a customer service role is preferred.
Strong communication skills, both verbal and written.
Ability to work in a fast-paced environment and manage multiple tasks.
Proficiency in using customer service software and Microsoft Office Suite.
High school diploma or equivalent required.
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industries Hospitals and Health Care
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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