Noona Noodles
Overview
We are a growing organization dedicated to providing high-quality products and exceptional customer service. We value collaboration, professionalism, and effective communication, and we are seeking a motivated Customer Service Representative to join our team. Key Responsibilities
Respond to customer inquiries via phone, email, chat, or in person. Address and resolve customer concerns efficiently and accurately. Provide clear information regarding products, services, and company policies. Process orders, returns, exchanges, and account updates. Record customer interactions and maintain accurate documentation. Escalate complex issues to the appropriate team or supervisor when necessary. Maintain a positive and professional demeanor at all times. Qualifications
Strong verbal and written communication skills. Excellent problem-solving skills with strong attention to detail. Ability to multitask and manage time effectively. Basic computer proficiency and data entry skills. High school diploma or equivalent required. Prior customer service experience is a plus, but not required. What We Offer
Competitive compensation. Comprehensive on-the-job training. A supportive and collaborative work environment. Opportunities for career growth and advancement. Flexible scheduling options. How to Apply
Interested candidates should submit their resume for consideration. We look forward to welcoming a dedicated and customer-focused professional to our team. Experience
Required Languages
English – Advanced Spanish – Advanced Schedule
9 AM – 5 PM Salary
$24 – $40 hourly About Noona Noodles
Family-owned and operated by a mother and daughter, our noodle shop has been serving the heart of New York’s Koreatown since 2018, offering comforting soups, chewy noodles, and crispy dumplings made with care.
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We are a growing organization dedicated to providing high-quality products and exceptional customer service. We value collaboration, professionalism, and effective communication, and we are seeking a motivated Customer Service Representative to join our team. Key Responsibilities
Respond to customer inquiries via phone, email, chat, or in person. Address and resolve customer concerns efficiently and accurately. Provide clear information regarding products, services, and company policies. Process orders, returns, exchanges, and account updates. Record customer interactions and maintain accurate documentation. Escalate complex issues to the appropriate team or supervisor when necessary. Maintain a positive and professional demeanor at all times. Qualifications
Strong verbal and written communication skills. Excellent problem-solving skills with strong attention to detail. Ability to multitask and manage time effectively. Basic computer proficiency and data entry skills. High school diploma or equivalent required. Prior customer service experience is a plus, but not required. What We Offer
Competitive compensation. Comprehensive on-the-job training. A supportive and collaborative work environment. Opportunities for career growth and advancement. Flexible scheduling options. How to Apply
Interested candidates should submit their resume for consideration. We look forward to welcoming a dedicated and customer-focused professional to our team. Experience
Required Languages
English – Advanced Spanish – Advanced Schedule
9 AM – 5 PM Salary
$24 – $40 hourly About Noona Noodles
Family-owned and operated by a mother and daughter, our noodle shop has been serving the heart of New York’s Koreatown since 2018, offering comforting soups, chewy noodles, and crispy dumplings made with care.
#J-18808-Ljbffr