State of Louisiana
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Take the next step in your public health career as an Administrative Coordinator 3 with the Office of Public Health in Region One.
Based in the Jefferson Parish Health Units in Metairie and Marrero, this role supports clinics across the region and plays a key part in keeping essential public health services running smoothly.
You’ll work within well-established procedures across programs such as STD/HIV, Immunizations, WIC, Reproductive Health, TB, Vital Records, and Genetics—making a direct impact on community health every day.
If you’re organized, dependable, and enjoy supporting multiple programs in a fast‑paced clinical environment, this is a great opportunity to grow and serve.
Ideal Candidate Competencies
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Experience Requirements
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Duties This position requires routine statewide duties, including fieldwork, inspections, investigations, or direct services that extend beyond the employee’s domicile parish.
These statewide responsibilities are an inherent and ongoing part of the job and may require frequent travel.
Serves as intake clerk in public health units, schedules patients for requested services.
To perform these duties the incumbent must use a computer and be adept at local, mainframe, and Internet based programs which may include, using the Electronic Health Record (EHR), LAWIN/Mosaic (WIC management system), LINKS (Louisiana Immunization Network System), LEERS (Louisiana Electronic Event Registration System), Starlims (Laboratory Information Management System), Redcap, Outlook, LA MEDICAID, Microsoft Word, Microsoft Excel, etc.
Registers patients, enters or updates patient information.
Contacts interpretation services for patients when required.
Solicits income information from clients to determine eligibility for various programs based on federal and state guidelines; assesses appropriate fees based on family income and agency or program fee scales; collects applicable fees and issues receipts using EHR system.
Prepares and deposits fees collected for services to banking institution(s).
Reviews and posts daily pending charges.
Analyzes daily journal activity reports and works in conjunction with nursing staff to reconcile discrepancies.
Answers and routes incoming calls, takes accurate and complete messages; locates numbers and provides general information to callers.
Opens and routes incoming mail; stamps outgoing mail using digital postage machine.
Greets visitors and provides requested information.
Prepares all necessary forms needed for operation of clinic.
Maintains draft copies.
Scans pertinent information into charts.
Reviews and responds to requests for medical records.
Gathers information for reports; maintains confidentiality of patients and employees.
Reports daily PHU activity data to Clerical Supervisor.
Position‑Specific Details Location:
Office of Public Health / Region 1‑BRCO / Jefferson Parish
Appointment Type:
This position may be filled as a Probationary, Promotional appointment
Cost Center:
3262109001
Position Number(s):
50372956
How To Apply No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process.
Further status message information is located under the Information section of the Current Job Opportunities page.
*
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).
Resumes will not be accepted in lieu of completed education and experience sections.
Applications may be rejected if incomplete.
Contact Information Shambrielle Pooler
Shambrielle.Pooler@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225‑342‑6477
This organization participates in E‑verify, and for more information on E‑verify, please contact DHS at 1‑888‑464‑4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
#J-18808-Ljbffr
Learn more about Louisiana Department of Health
Take the next step in your public health career as an Administrative Coordinator 3 with the Office of Public Health in Region One.
Based in the Jefferson Parish Health Units in Metairie and Marrero, this role supports clinics across the region and plays a key part in keeping essential public health services running smoothly.
You’ll work within well-established procedures across programs such as STD/HIV, Immunizations, WIC, Reproductive Health, TB, Vital Records, and Genetics—making a direct impact on community health every day.
If you’re organized, dependable, and enjoy supporting multiple programs in a fast‑paced clinical environment, this is a great opportunity to grow and serve.
Ideal Candidate Competencies
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Experience Requirements
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Duties This position requires routine statewide duties, including fieldwork, inspections, investigations, or direct services that extend beyond the employee’s domicile parish.
These statewide responsibilities are an inherent and ongoing part of the job and may require frequent travel.
Serves as intake clerk in public health units, schedules patients for requested services.
To perform these duties the incumbent must use a computer and be adept at local, mainframe, and Internet based programs which may include, using the Electronic Health Record (EHR), LAWIN/Mosaic (WIC management system), LINKS (Louisiana Immunization Network System), LEERS (Louisiana Electronic Event Registration System), Starlims (Laboratory Information Management System), Redcap, Outlook, LA MEDICAID, Microsoft Word, Microsoft Excel, etc.
Registers patients, enters or updates patient information.
Contacts interpretation services for patients when required.
Solicits income information from clients to determine eligibility for various programs based on federal and state guidelines; assesses appropriate fees based on family income and agency or program fee scales; collects applicable fees and issues receipts using EHR system.
Prepares and deposits fees collected for services to banking institution(s).
Reviews and posts daily pending charges.
Analyzes daily journal activity reports and works in conjunction with nursing staff to reconcile discrepancies.
Answers and routes incoming calls, takes accurate and complete messages; locates numbers and provides general information to callers.
Opens and routes incoming mail; stamps outgoing mail using digital postage machine.
Greets visitors and provides requested information.
Prepares all necessary forms needed for operation of clinic.
Maintains draft copies.
Scans pertinent information into charts.
Reviews and responds to requests for medical records.
Gathers information for reports; maintains confidentiality of patients and employees.
Reports daily PHU activity data to Clerical Supervisor.
Position‑Specific Details Location:
Office of Public Health / Region 1‑BRCO / Jefferson Parish
Appointment Type:
This position may be filled as a Probationary, Promotional appointment
Cost Center:
3262109001
Position Number(s):
50372956
How To Apply No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process.
Further status message information is located under the Information section of the Current Job Opportunities page.
*
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).
Resumes will not be accepted in lieu of completed education and experience sections.
Applications may be rejected if incomplete.
Contact Information Shambrielle Pooler
Shambrielle.Pooler@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225‑342‑6477
This organization participates in E‑verify, and for more information on E‑verify, please contact DHS at 1‑888‑464‑4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
#J-18808-Ljbffr