MAP
Call Center Representative (Bilingual)
We are hiring Bilingual Call Center Representatives to serve as a virtual extension of our client. This role is an in‑office, inbound call‑center position that requires strong typing, English & Spanish fluency, and excellent customer‑service skills.
Responsibilities • Professionally handle incoming calls, greet callers, provide and request required information. • Transfer calls or take messages as necessary. • Utilize company call‑processing system and train on various call‑center tools to prioritize customer needs. • Maintain a courteous, upbeat tone and ensure each interaction makes customers feel valued.
Qualifications
Welcoming voice with an upbeat tone
Strong command of English with good spelling and grammar
Computer skills in a Windows‑based environment
Good attendance record
Typing speed of 35 words per minute or more
Fluent in both English and Spanish (reading, writing, speaking)
Benefits (Full‑time)
Employee Stock Ownership
Full Medical, Dental & Vision benefits
Paid Vacation
Traditional 401(k) with company match
Free Life Insurance policy
Legal assistance
Compensation $19 per hour.
Shift Options
Full Time
Part Time
Overnight
Must be available to work a weekend day (Saturday or Sunday) each week
Training Paid training lasts approximately one week. During the second week you will move to your scheduled shift.
Equal Opportunity Employer Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Apply Today Don’t miss this opportunity – apply now!
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Responsibilities • Professionally handle incoming calls, greet callers, provide and request required information. • Transfer calls or take messages as necessary. • Utilize company call‑processing system and train on various call‑center tools to prioritize customer needs. • Maintain a courteous, upbeat tone and ensure each interaction makes customers feel valued.
Qualifications
Welcoming voice with an upbeat tone
Strong command of English with good spelling and grammar
Computer skills in a Windows‑based environment
Good attendance record
Typing speed of 35 words per minute or more
Fluent in both English and Spanish (reading, writing, speaking)
Benefits (Full‑time)
Employee Stock Ownership
Full Medical, Dental & Vision benefits
Paid Vacation
Traditional 401(k) with company match
Free Life Insurance policy
Legal assistance
Compensation $19 per hour.
Shift Options
Full Time
Part Time
Overnight
Must be available to work a weekend day (Saturday or Sunday) each week
Training Paid training lasts approximately one week. During the second week you will move to your scheduled shift.
Equal Opportunity Employer Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Apply Today Don’t miss this opportunity – apply now!
#J-18808-Ljbffr