ChristianaCare
Office Assistant I, Center for Medical Genomics
ChristianaCare, Newark, Delaware, United States, 19711
Office Assistant I, Center for Medical Genomics
ChristianaCare
is hiring a
Medical Office Assistant
for the Center for Medical Genomics at the Helen F. Graham Center in Newark, DE.
Base Pay Range $17.32/hr – $25.12/hr
Work Schedule
Monday–Thursday, 8:00 am – 4:30 pm
Friday, 7:30 am – 4:00 pm
Job Duties & Responsibilities
Schedules appointments with awareness of insurance, provider, and practice location
Greets and interacts with patients in a professional manner to collect required demographic and financial information, processes and verifies referral information and eligibility for insurance reimbursement as needed
Maintains confidentiality of workplace and patient information
Collects payments according to insurance requirements
Verifies insurance coverage and coordinates referrals
Performs day‑end reconciliation of appointments and payments received
Answers all phone calls professionally and relays accurate messages
Records messages into provider(s) and responds to messages from provider(s)
Communicates with provider and staff through EMR
Communicates with internal and external departments
Keeps patients up to date on issues until resolution can be accomplished
Facilitates testing, labs, appointments, etc. for patients
Prepares medical records to include scanning and indexing tests, reports, etc. into patient charts as needed
Researches issues and responds to the patient in a timely and professional manner
Assists with copying, faxing, and general administrative support
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor any unsafe activities or hazards that may cause injury
Performs other related duties as required
Education Requirements
High school graduate or equivalent
Experience in a medical office setting preferred (an equivalent combination of education and experience may be substituted)
Additional Information Hourly pay range: $17.32 – $25.12. This range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range will depend on individual factors such as skills, experience, and qualifications.
ChristianaCare
is an equal opportunity employer committed to prohibiting discrimination. Applicants will be considered without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Benefits : ChristianaCare offers a competitive suite of employee benefits to maximize wellness, including health insurance, paid time off, retirement, employee assistance program. Learn more at https://careers.christianacare.org/benefits-compensation/.
Post End Date: Jan 14, 2026.
#J-18808-Ljbffr
is hiring a
Medical Office Assistant
for the Center for Medical Genomics at the Helen F. Graham Center in Newark, DE.
Base Pay Range $17.32/hr – $25.12/hr
Work Schedule
Monday–Thursday, 8:00 am – 4:30 pm
Friday, 7:30 am – 4:00 pm
Job Duties & Responsibilities
Schedules appointments with awareness of insurance, provider, and practice location
Greets and interacts with patients in a professional manner to collect required demographic and financial information, processes and verifies referral information and eligibility for insurance reimbursement as needed
Maintains confidentiality of workplace and patient information
Collects payments according to insurance requirements
Verifies insurance coverage and coordinates referrals
Performs day‑end reconciliation of appointments and payments received
Answers all phone calls professionally and relays accurate messages
Records messages into provider(s) and responds to messages from provider(s)
Communicates with provider and staff through EMR
Communicates with internal and external departments
Keeps patients up to date on issues until resolution can be accomplished
Facilitates testing, labs, appointments, etc. for patients
Prepares medical records to include scanning and indexing tests, reports, etc. into patient charts as needed
Researches issues and responds to the patient in a timely and professional manner
Assists with copying, faxing, and general administrative support
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor any unsafe activities or hazards that may cause injury
Performs other related duties as required
Education Requirements
High school graduate or equivalent
Experience in a medical office setting preferred (an equivalent combination of education and experience may be substituted)
Additional Information Hourly pay range: $17.32 – $25.12. This range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range will depend on individual factors such as skills, experience, and qualifications.
ChristianaCare
is an equal opportunity employer committed to prohibiting discrimination. Applicants will be considered without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Benefits : ChristianaCare offers a competitive suite of employee benefits to maximize wellness, including health insurance, paid time off, retirement, employee assistance program. Learn more at https://careers.christianacare.org/benefits-compensation/.
Post End Date: Jan 14, 2026.
#J-18808-Ljbffr