Christiana Care Health System
Office Assistant I, Center for Medical Genomics
Christiana Care Health System, Newark, Delaware, United States, 19711
ChristianaCare is hiring a
Medical Office Assistant
for the Center for Medical Genomics at the Helen F. Graham Center in Newark, DE.
As an office assistant, you are the first touch point of contact when the patient arrives for their appointment. The ideal candidate will have prior medical office experience, and excellent customer service skills.
Work Schedule
Monday-Thursday, 8:00am- 4:30pm
Fridays, 7:30am - 4:00pm
Job duties & responsibilities
Schedules appointments with awareness of insurance, provider, and practice location
Greets and interacts with patients in a professional manner to collect required demographic and financial information. Processes/verifies referral information and eligibility for insurance reimbursement as needed.
Maintains confidentiality of workplace & patient information
Collects payments according to insurance requirements
Verify insurance coverage & coordinates referrals
Performs day-end reconciliation of appointments & payments received
Answers all phone calls in a professional manner and relays accurate messages
Puts messages into provider(s) and respond to messages from provider(s)
Communicate with provider and staff through EMR
Communicate with internal and external departments
Keeps patients up to date on issues until resolution can be accomplished
Facilitates testing, labs, appointments, etc for patients
Prepares medical records to include scanning and indexing tests, reports, etc into patient charts as needed
Responsible for researching issues and responding to the patient in a timely and professional manner
Assists with copying, faxing, and general administrative support
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
Education Requirements
High School Graduate or Equivalent
Experience in a medical office setting preferred.
An equivalent combination of education and experience may be substituted.
When we lead with love, excellence is inevitable.
#LI-EH1
Hourly Pay Range: $17.32 - $25.12. This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
#J-18808-Ljbffr
Medical Office Assistant
for the Center for Medical Genomics at the Helen F. Graham Center in Newark, DE.
As an office assistant, you are the first touch point of contact when the patient arrives for their appointment. The ideal candidate will have prior medical office experience, and excellent customer service skills.
Work Schedule
Monday-Thursday, 8:00am- 4:30pm
Fridays, 7:30am - 4:00pm
Job duties & responsibilities
Schedules appointments with awareness of insurance, provider, and practice location
Greets and interacts with patients in a professional manner to collect required demographic and financial information. Processes/verifies referral information and eligibility for insurance reimbursement as needed.
Maintains confidentiality of workplace & patient information
Collects payments according to insurance requirements
Verify insurance coverage & coordinates referrals
Performs day-end reconciliation of appointments & payments received
Answers all phone calls in a professional manner and relays accurate messages
Puts messages into provider(s) and respond to messages from provider(s)
Communicate with provider and staff through EMR
Communicate with internal and external departments
Keeps patients up to date on issues until resolution can be accomplished
Facilitates testing, labs, appointments, etc for patients
Prepares medical records to include scanning and indexing tests, reports, etc into patient charts as needed
Responsible for researching issues and responding to the patient in a timely and professional manner
Assists with copying, faxing, and general administrative support
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
Education Requirements
High School Graduate or Equivalent
Experience in a medical office setting preferred.
An equivalent combination of education and experience may be substituted.
When we lead with love, excellence is inevitable.
#LI-EH1
Hourly Pay Range: $17.32 - $25.12. This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
#J-18808-Ljbffr