Boys and Girls Clubs of Greater St Louis
Membership Data Assistant
Boys and Girls Clubs of Greater St Louis, Saint Louis, Missouri, United States, 63146
Membership Data Assistant
Job Summary
The Membership Data Specialist is responsible for maintaining member services by handling information requests and preparing complete and accurate membership files in both hard copy form and within the membership management database. Other duties include preparing reports, receiving visitors, arranging conference calls, and meeting arrangements. Qualifications
Education: Associate’s degree in business or related field required; four years of closely related experience may substitute. Experience: Three to five years of customer service and administrative support. Skills: Database management, accurate data entry, Microsoft Office essential. Verbal and written communication, confidentiality, mathematics. Job Relationships
Reports to Club Director; cooperates with all co‑workers; plans and completes job duties with minimal supervisory direction. Fosters good working relationships with staff, management, members, parents, and other professionals to meet objectives. Balances team and individual responsibilities; exhibits objectivity and openness to others' views. Follows appropriate chain of command to address concerns and conflicts in a timely manner. Environmental and Working Conditions
Work is generally performed within an office environment, with standard office equipment available. Work is generally sedentary in nature, but may require occasional standing, walking, stooping, and reaching. There is often sufficient noise to cause the employee to shout in order to be heard above the ambient noise level. Physical and Mental Requirements
Able to lift, carry, push, pull, or roll up to 10 pounds. Capable of prolonged, extensive, or considerable standing, walking, sitting, speaking, and working and extensive typing in front of PC monitor. Close visual acuity to perform activities such as preparing and analyzing data and figures. Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. Values and Strategic Behaviors
Mission: Demonstrates commitment to the organization through words and actions; makes decisions consistent with and support the mission. Integrity: Demonstrates highest standards of personal and professional conduct, objectivity, and trustworthiness; communicates openly and transparently. Team‑Oriented: Personally demonstrates commitment to support the work of others and communicates the same expectation of staff members; solicits input and feedback from others. Excellence: Demonstrates high standards of performance and expects the same of others; practices behaviors that ensure an inclusive and respectful workplace.
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The Membership Data Specialist is responsible for maintaining member services by handling information requests and preparing complete and accurate membership files in both hard copy form and within the membership management database. Other duties include preparing reports, receiving visitors, arranging conference calls, and meeting arrangements. Qualifications
Education: Associate’s degree in business or related field required; four years of closely related experience may substitute. Experience: Three to five years of customer service and administrative support. Skills: Database management, accurate data entry, Microsoft Office essential. Verbal and written communication, confidentiality, mathematics. Job Relationships
Reports to Club Director; cooperates with all co‑workers; plans and completes job duties with minimal supervisory direction. Fosters good working relationships with staff, management, members, parents, and other professionals to meet objectives. Balances team and individual responsibilities; exhibits objectivity and openness to others' views. Follows appropriate chain of command to address concerns and conflicts in a timely manner. Environmental and Working Conditions
Work is generally performed within an office environment, with standard office equipment available. Work is generally sedentary in nature, but may require occasional standing, walking, stooping, and reaching. There is often sufficient noise to cause the employee to shout in order to be heard above the ambient noise level. Physical and Mental Requirements
Able to lift, carry, push, pull, or roll up to 10 pounds. Capable of prolonged, extensive, or considerable standing, walking, sitting, speaking, and working and extensive typing in front of PC monitor. Close visual acuity to perform activities such as preparing and analyzing data and figures. Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. Values and Strategic Behaviors
Mission: Demonstrates commitment to the organization through words and actions; makes decisions consistent with and support the mission. Integrity: Demonstrates highest standards of personal and professional conduct, objectivity, and trustworthiness; communicates openly and transparently. Team‑Oriented: Personally demonstrates commitment to support the work of others and communicates the same expectation of staff members; solicits input and feedback from others. Excellence: Demonstrates high standards of performance and expects the same of others; practices behaviors that ensure an inclusive and respectful workplace.
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