Porters of Louisiana
Customer Service Representative PT Floater Portico Southfield
Porters of Louisiana, Shreveport, Louisiana, us, 71150
Position Details:
Customer Service Representative
Location: Portico & Southfield
Reports To: Store Manager
Employment Type: Part-Time Floater
Benefits:
Competitive salary
Free uniforms
Opportunity for advancement
Training & development
Job Summary: We are seeking a friendly, detail-oriented, and reliable Customer Service Representative to join our team at Porter’s Cleaners, a professional dry cleaning establishment. This position is responsible for providing excellent customer service, handling garments with care, and ensuring customer satisfaction throughout the garment cleaning process.
Key Responsibilities:
Greet and assist customers in a courteous and professional manner
Receive, tag, and log clothing and other items for dry cleaning or laundry service
Review orders with customers and ensure accurate information is collected
Answer phone calls and assist with inquiries regarding services, pricing, and order status
Operate the point-of-sale (POS) system to process payments and issue receipts
Inspect garments for special care needs, damage, or stains; notate on ticket
Handle customer complaints or concerns and elevate to management as needed
Maintain a clean and organized front counter area
Assist with packaging completed orders and notifying customers when orders are ready
Perform basic opening and closing duties as required
Qualifications:
Previous experience in customer service or retail is a plus
Excellent verbal communication and interpersonal skills
Ability to stand for extended periods and lift up to 25 lbs
Basic math and computer skills
Basic knowledge of filing systems
Strong attention to detail and ability to multitask
Punctual and dependable work ethic
Work Schedule: Monday - Saturday/hours of operation. Must be available to work Saturdays or holidays, if needed.
Compensation: $11.00 - $15.00
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Location: Portico & Southfield
Reports To: Store Manager
Employment Type: Part-Time Floater
Benefits:
Competitive salary
Free uniforms
Opportunity for advancement
Training & development
Job Summary: We are seeking a friendly, detail-oriented, and reliable Customer Service Representative to join our team at Porter’s Cleaners, a professional dry cleaning establishment. This position is responsible for providing excellent customer service, handling garments with care, and ensuring customer satisfaction throughout the garment cleaning process.
Key Responsibilities:
Greet and assist customers in a courteous and professional manner
Receive, tag, and log clothing and other items for dry cleaning or laundry service
Review orders with customers and ensure accurate information is collected
Answer phone calls and assist with inquiries regarding services, pricing, and order status
Operate the point-of-sale (POS) system to process payments and issue receipts
Inspect garments for special care needs, damage, or stains; notate on ticket
Handle customer complaints or concerns and elevate to management as needed
Maintain a clean and organized front counter area
Assist with packaging completed orders and notifying customers when orders are ready
Perform basic opening and closing duties as required
Qualifications:
Previous experience in customer service or retail is a plus
Excellent verbal communication and interpersonal skills
Ability to stand for extended periods and lift up to 25 lbs
Basic math and computer skills
Basic knowledge of filing systems
Strong attention to detail and ability to multitask
Punctual and dependable work ethic
Work Schedule: Monday - Saturday/hours of operation. Must be available to work Saturdays or holidays, if needed.
Compensation: $11.00 - $15.00
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