Healthcare Outcomes Performance Co. (HOPCo)
Medical Office Scheduler I
Healthcare Outcomes Performance Co. (HOPCo), Phoenix, Arizona, United States, 85003
Medical Office Scheduler I
HealthCare Outcomes Performance Co. (HOPCo) – Phoenix, AZ Join our team as a Medical Office Scheduler I, helping to efficiently schedule clinic appointments and manage patient records. Benefits
Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part‑time employees included) Employee Assistance Program available 24/7 for support Employee Appreciation Days Employee Wellness Events Minimum Qualifications
Minimum 1 year of experience in the healthcare field; previous call center experience preferred. Excellent organizational skills and strong customer service orientation; proficient with computers and data entry. Knowledge of medical terminology and insurance plans. Essential Functions
Schedule clinic appointments including consultations and follow‑up visits using EMR and scheduling tools. Collect all pertinent demographic, insurance, and medical information. Utilize scheduling tools and referral system to schedule patient appointments. Confirm patient insurance eligibility at the time of appointment scheduling. Process referrals, contact patients, and import referral/documents into the patient’s chart. Answer and resolve all incoming calls and requests promptly and accurately. Communicate with supervisors and/or leads regarding potential patient concerns. Triage and relay necessary messages to appropriate staff members. Participate in daily operations of processing patient appointment requests as part of a team with the pre‑registration staff. Maintain strict confidentiality of all health records and member information. Meet HIPAA guidelines. Seniority Level
Entry level Employment Type
Full‑time Job Function
Health Care Provider Industries
Hospitals and Health Care
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HealthCare Outcomes Performance Co. (HOPCo) – Phoenix, AZ Join our team as a Medical Office Scheduler I, helping to efficiently schedule clinic appointments and manage patient records. Benefits
Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part‑time employees included) Employee Assistance Program available 24/7 for support Employee Appreciation Days Employee Wellness Events Minimum Qualifications
Minimum 1 year of experience in the healthcare field; previous call center experience preferred. Excellent organizational skills and strong customer service orientation; proficient with computers and data entry. Knowledge of medical terminology and insurance plans. Essential Functions
Schedule clinic appointments including consultations and follow‑up visits using EMR and scheduling tools. Collect all pertinent demographic, insurance, and medical information. Utilize scheduling tools and referral system to schedule patient appointments. Confirm patient insurance eligibility at the time of appointment scheduling. Process referrals, contact patients, and import referral/documents into the patient’s chart. Answer and resolve all incoming calls and requests promptly and accurately. Communicate with supervisors and/or leads regarding potential patient concerns. Triage and relay necessary messages to appropriate staff members. Participate in daily operations of processing patient appointment requests as part of a team with the pre‑registration staff. Maintain strict confidentiality of all health records and member information. Meet HIPAA guidelines. Seniority Level
Entry level Employment Type
Full‑time Job Function
Health Care Provider Industries
Hospitals and Health Care
#J-18808-Ljbffr