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Confidential

Vice President, GSI & BPO Partnerships

Confidential, Palo Alto, California, United States, 94306

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Vice President, GSI & BPO Partnerships About the Company

Pioneering B2B & AI-native company

Industry Information Technology and Services

Type Privately Held, VC-backed

Founded 2008

Employees 501-1000

Funding $200+ million

Categories

Artificial Intelligence Customer Service InsurTech SaaS Software Information Technology & Services Publishers Information Publishing Computer Programming Professional Services Computers Technology

Specialties

speech recognition enterprise mobility customer experience speech analytics saas artificial intelligence virtual digital assistant conversational ai conversational analytics conversational security customer engagement journey customer service conversational automation & analytics sales intelligence and conversational intelligence

About the Role

The Company is seeking a Vice President for GSI and BPO Partnerships to lead the strategic alliances with global system integrators and business process outsourcing providers. The successful candidate will be responsible for defining and executing the partnership strategy, driving joint revenue growth, and leading a team focused on co-selling and co-delivery with some of the largest services organizations in the world. This role requires a seasoned executive with a proven track record in building and scaling partnerships at a global level, particularly within the SaaS, AI, or enterprise technology sectors. The VP will be expected to cultivate executive relationships, negotiate strategic agreements, and ensure that the partner ecosystem delivers measurable impact on revenue, adoption, and customer outcomes.

Key responsibilities for the Vice President include defining the global strategy for GSI and BPO partnerships, aligning with corporate objectives, and leading the team to achieve partner-sourced and partner-influenced revenue. The role demands strong leadership skills, excellent executive presence, and the ability to influence senior stakeholders. The ideal candidate will have at least 12 years of experience in strategic alliances, channel sales, or partnerships, and a demonstrated ability to deliver measurable partner-sourced revenue. Cross-functional collaboration with sales, GTM, product, and customer success teams is essential to ensure the success of the partnership ecosystem. The VP will also be responsible for performance management, including the definition and tracking of KPIs, and providing regular executive updates on performance, risks, and opportunities.

Hiring Manager Title Sr VP Sales

Travel Percent Less than 10%

Functions

Business Development