The Judge Group
Outreach Coordinator (Business Ops Coord)
Contract Full-Time | 8:30 AM – 5:00 PM EST
Fully Remote
Pay Rate:
$14/hr Training:
2 weeks - On camera the ENTIRE training
Job Summary We’re looking for a detail‑driven and relationship‑focused Business Operations Coordinator to support our medical record retrieval operations. In this role, you’ll be responsible for contacting provider offices, hospitals, and healthcare facilities to schedule retrieval appointments. Success in this position includes completing at least 60 outbound calls per day, meeting retrieval productivity goals, documenting all interactions, and consistently achieving 90%+ quality standards. This is a great opportunity for someone who thrives in a fast‑paced environment and enjoys building strong professional relationships.
Essential Duties & Responsibilities Responsible for contacting provider offices, hospitals, and healthcare facilities to schedule medical record retrieval appointments. Daily goals include completing at least 60 outbound calls and meeting retrieval metrics. Document all interactions, maintain provider relationships, and achieve quality standards of 90% or higher. Contact and schedule provider offices using mail, fax, electronic, and field methods. Coordinate with field retrieval technicians for timely appointments. Share assignment information with onshore and offshore teams (India, Philippines, U.S.). Respond to provider inquiries and research updates Qualifications High School Diploma or GED Required Outbound call experience retrieving medical records HIPPA Guidelines Quite/private space to work
Important to note... Starts mid-February through March (200+ people required) Equipment provided First 90 days, no time off will be approved One year remote contract assignment (thru 01/2027) Full-Time ONLY | 8:30 AM – 5:00 PM EST Part-time hours are not available Pay Rate: $14.00 per hour (firm) Training: 2 weeks - On camera the ENTIRE training HIPPA compliant work space required (private, no interruptions, professional)
$14/hr Training:
2 weeks - On camera the ENTIRE training
Job Summary We’re looking for a detail‑driven and relationship‑focused Business Operations Coordinator to support our medical record retrieval operations. In this role, you’ll be responsible for contacting provider offices, hospitals, and healthcare facilities to schedule retrieval appointments. Success in this position includes completing at least 60 outbound calls per day, meeting retrieval productivity goals, documenting all interactions, and consistently achieving 90%+ quality standards. This is a great opportunity for someone who thrives in a fast‑paced environment and enjoys building strong professional relationships.
Essential Duties & Responsibilities Responsible for contacting provider offices, hospitals, and healthcare facilities to schedule medical record retrieval appointments. Daily goals include completing at least 60 outbound calls and meeting retrieval metrics. Document all interactions, maintain provider relationships, and achieve quality standards of 90% or higher. Contact and schedule provider offices using mail, fax, electronic, and field methods. Coordinate with field retrieval technicians for timely appointments. Share assignment information with onshore and offshore teams (India, Philippines, U.S.). Respond to provider inquiries and research updates Qualifications High School Diploma or GED Required Outbound call experience retrieving medical records HIPPA Guidelines Quite/private space to work
Important to note... Starts mid-February through March (200+ people required) Equipment provided First 90 days, no time off will be approved One year remote contract assignment (thru 01/2027) Full-Time ONLY | 8:30 AM – 5:00 PM EST Part-time hours are not available Pay Rate: $14.00 per hour (firm) Training: 2 weeks - On camera the ENTIRE training HIPPA compliant work space required (private, no interruptions, professional)