Acrisure
Join to apply for the
Carrier Program Administrator
role at
Acrisure .
Reporting to the Sr. Administrative Manager, the carrier program administrator is an individual contributor who administers system access on all company websites, both for employees and clients on CSR24. Responsibilities include setting up and terminating access, resetting passwords, assisting with access issues with carriers, and troubleshooting general questions to support user needs. The role also provides support to the Administration Lead as directed.
Responsibilities
Manage timely and appropriate access on all company websites, including but not limited to:
Create carrier logins for new employees
Remove terminated employees from carrier systems
Work with the CSR24 lead to help maintain client logins
Support customer needs, including both employees and client system access, with password resets, access issues with carriers, and troubleshooting basic questions
Develop and continually support effective working relationships with employees and clients engaged with the applicable system(s)
Provide updated agency information to carriers as requested/needed
Work in conjunction with the Head of Client Solutions to complete carrier agency contracts and maintain the database as needed
Maintain agency licensing information in conjunction with the Regulatory Affairs/Licensing department
Provide overall carrier support and assistance through written and oral communications
Provide support to both the Administration Lead and Head of Client Solutions as directed
Provide training and support to new and existing employees with respect to all Administration functions
Maintain a high level of confidentiality when working with proprietary and sensitive data
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Requirements
Strong organizational and time management skills, with a demonstrated attention to detail
Communicates and interacts positively, effectively, and professionally with all levels of management, employees, and clients, both verbally and in writing
Ability to work in a fast‑paced environment and meet deadlines
Strong problem‑solving ability to address issues or refer them to others for assistance
Self‑motivated and able to work well independently
Proficient working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, with experience collaborating efficiently in M365 (OneDrive, MS Teams, SharePoint)
Education / Experience
Minimum 2 years office experience required
At least six months insurance industry experience desired
Physical Demands
Moderate stress due to regular deadlines and daily challenges
Keyboarding & use of mouse – 90% of the workday; majority of work in online platforms, usually seated in front of multiple monitors
Occasionally lift up to 20 lbs.
Work Environment
Temperature‑controlled, non‑smoking office; moderate noise level
Majority of all work tasks are paperless, online, telecommunication & video calls (camera expected)
Hybrid work from a home office may be allowed as directed by your manager and with appropriate workstation/data setup
Pay Details The base compensation range for this position is $25,000 – $35,000. This range reflects Acrisure's good‑faith estimate at the time of posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location and internal equity.
Why Join Us At Acrisure, we’re building more than a business. We’re building a community where people can grow, thrive and make an impact. Our benefits support every dimension of your life – from your health and finances to your family and future.
Employee Benefits We also offer a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical, dental and vision insurance; life and disability insurance; fertility benefits; wellness resources; paid sick time
Mental Wellness: Generous paid time off, holidays, Employee Assistance Program (EAP) and a complimentary Calm app subscription
Financial Wellness: Immediate vesting in a 401(k) plan; HSA and FSA options; commuter benefits; employee discount programs
Family Care: Paid maternity and paternity leave (including for adoptive parents); legal plan options; pet insurance coverage
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer.
We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting
leaves@acrisure.com .
California Residents:
Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud:
Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
#J-18808-Ljbffr
Carrier Program Administrator
role at
Acrisure .
Reporting to the Sr. Administrative Manager, the carrier program administrator is an individual contributor who administers system access on all company websites, both for employees and clients on CSR24. Responsibilities include setting up and terminating access, resetting passwords, assisting with access issues with carriers, and troubleshooting general questions to support user needs. The role also provides support to the Administration Lead as directed.
Responsibilities
Manage timely and appropriate access on all company websites, including but not limited to:
Create carrier logins for new employees
Remove terminated employees from carrier systems
Work with the CSR24 lead to help maintain client logins
Support customer needs, including both employees and client system access, with password resets, access issues with carriers, and troubleshooting basic questions
Develop and continually support effective working relationships with employees and clients engaged with the applicable system(s)
Provide updated agency information to carriers as requested/needed
Work in conjunction with the Head of Client Solutions to complete carrier agency contracts and maintain the database as needed
Maintain agency licensing information in conjunction with the Regulatory Affairs/Licensing department
Provide overall carrier support and assistance through written and oral communications
Provide support to both the Administration Lead and Head of Client Solutions as directed
Provide training and support to new and existing employees with respect to all Administration functions
Maintain a high level of confidentiality when working with proprietary and sensitive data
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Requirements
Strong organizational and time management skills, with a demonstrated attention to detail
Communicates and interacts positively, effectively, and professionally with all levels of management, employees, and clients, both verbally and in writing
Ability to work in a fast‑paced environment and meet deadlines
Strong problem‑solving ability to address issues or refer them to others for assistance
Self‑motivated and able to work well independently
Proficient working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, with experience collaborating efficiently in M365 (OneDrive, MS Teams, SharePoint)
Education / Experience
Minimum 2 years office experience required
At least six months insurance industry experience desired
Physical Demands
Moderate stress due to regular deadlines and daily challenges
Keyboarding & use of mouse – 90% of the workday; majority of work in online platforms, usually seated in front of multiple monitors
Occasionally lift up to 20 lbs.
Work Environment
Temperature‑controlled, non‑smoking office; moderate noise level
Majority of all work tasks are paperless, online, telecommunication & video calls (camera expected)
Hybrid work from a home office may be allowed as directed by your manager and with appropriate workstation/data setup
Pay Details The base compensation range for this position is $25,000 – $35,000. This range reflects Acrisure's good‑faith estimate at the time of posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location and internal equity.
Why Join Us At Acrisure, we’re building more than a business. We’re building a community where people can grow, thrive and make an impact. Our benefits support every dimension of your life – from your health and finances to your family and future.
Employee Benefits We also offer a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical, dental and vision insurance; life and disability insurance; fertility benefits; wellness resources; paid sick time
Mental Wellness: Generous paid time off, holidays, Employee Assistance Program (EAP) and a complimentary Calm app subscription
Financial Wellness: Immediate vesting in a 401(k) plan; HSA and FSA options; commuter benefits; employee discount programs
Family Care: Paid maternity and paternity leave (including for adoptive parents); legal plan options; pet insurance coverage
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer.
We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting
leaves@acrisure.com .
California Residents:
Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud:
Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
#J-18808-Ljbffr