TriHealth
Surgery Scheduling Coordinator- Clifton TriHealth Heart Institute
TriHealth, Cincinnati, Ohio, United States, 45208
Surgery Scheduling Coordinator – Clifton TriHealth Heart Institute
3 days ago – Be among the first 25 applicants.
Job Overview The Surgery Scheduling Coordinator is responsible for the management and organization of most aspects of specialists' surgery schedules in outside facilities, including pre-certification of all scheduled surgeries, scheduling elective and urgent surgeries, and communicating pertinent information to appropriate departments and personnel regarding patient surgeries. The Coordinator must communicate effectively with patients, personnel, and providers at all times.
Job Description Full Time. FOR CLIFTON OFFICE. Mon-Fri 8a-4:30p. No weekends, holidays, or nights.
Job Requirements
High School Diploma or GED (Required)
1 – 2 years experience in Customer Service health-related field (Required)
Thorough knowledge of medical and surgical terminology
Familiarity with surgical procedures
Job Responsibilities
Able to perform under pressure while maintaining good organizational abilities; able to sit for prolonged periods with a high level of concentration.
Accurately enter data into information systems including Meditech for registration, charges, and department patient database.
Communicate effectively with team members through participation in conflict resolution and team problem‑solving.
Demonstrate problem‑solving initiative when situations with providers arise, including meeting with providers face‑to‑face.
Safeguard confidential data responsibly with regard to HIPAA laws and guidelines.
Schedule elective and urgent cases for GHA specialists using good organizational skills, including pre-certification of procedures and scheduling of post‑operative appointments.
Working Conditions
Climbing – Rarely
Hearing: Conversation – Consistently
Hearing: Other Sounds – Frequently
Kneeling – Rarely
Lifting 50+ Lbs. – Rarely
Lifting
Pulling – Rarely
Pushing – Rarely
Reaching – Frequently
Sitting – Consistently
Standing – Frequently
Stooping – Frequently
Talking – Consistently
Use of Hands – Consistently
Color Vision – Consistently
Visual Acuity: Far – Consistently
Visual Acuity: Near – Consistently
Walking – Occasionally
TriHealth SERVE Standards and ALWAYS Behaviors Serve: ALWAYS…
Welcome everyone by making eye contact, greeting with a smile, and saying “hello.”
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist.
Refrain from using cell phones for personal reasons in public spaces or patient care areas.
Excel: ALWAYS…
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met.
Offer patients and guests priority when waiting (lines, elevators).
Work on improving quality, safety, and service.
Respect: ALWAYS…
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone's opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
Acknowledge wins and frequently thank team members and others for contributions.
Show courtesy and compassion with customers, team members and the community.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Administrative
Industries
Hospitals and Health Care
#J-18808-Ljbffr
Job Overview The Surgery Scheduling Coordinator is responsible for the management and organization of most aspects of specialists' surgery schedules in outside facilities, including pre-certification of all scheduled surgeries, scheduling elective and urgent surgeries, and communicating pertinent information to appropriate departments and personnel regarding patient surgeries. The Coordinator must communicate effectively with patients, personnel, and providers at all times.
Job Description Full Time. FOR CLIFTON OFFICE. Mon-Fri 8a-4:30p. No weekends, holidays, or nights.
Job Requirements
High School Diploma or GED (Required)
1 – 2 years experience in Customer Service health-related field (Required)
Thorough knowledge of medical and surgical terminology
Familiarity with surgical procedures
Job Responsibilities
Able to perform under pressure while maintaining good organizational abilities; able to sit for prolonged periods with a high level of concentration.
Accurately enter data into information systems including Meditech for registration, charges, and department patient database.
Communicate effectively with team members through participation in conflict resolution and team problem‑solving.
Demonstrate problem‑solving initiative when situations with providers arise, including meeting with providers face‑to‑face.
Safeguard confidential data responsibly with regard to HIPAA laws and guidelines.
Schedule elective and urgent cases for GHA specialists using good organizational skills, including pre-certification of procedures and scheduling of post‑operative appointments.
Working Conditions
Climbing – Rarely
Hearing: Conversation – Consistently
Hearing: Other Sounds – Frequently
Kneeling – Rarely
Lifting 50+ Lbs. – Rarely
Lifting
Pulling – Rarely
Pushing – Rarely
Reaching – Frequently
Sitting – Consistently
Standing – Frequently
Stooping – Frequently
Talking – Consistently
Use of Hands – Consistently
Color Vision – Consistently
Visual Acuity: Far – Consistently
Visual Acuity: Near – Consistently
Walking – Occasionally
TriHealth SERVE Standards and ALWAYS Behaviors Serve: ALWAYS…
Welcome everyone by making eye contact, greeting with a smile, and saying “hello.”
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist.
Refrain from using cell phones for personal reasons in public spaces or patient care areas.
Excel: ALWAYS…
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met.
Offer patients and guests priority when waiting (lines, elevators).
Work on improving quality, safety, and service.
Respect: ALWAYS…
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone's opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
Acknowledge wins and frequently thank team members and others for contributions.
Show courtesy and compassion with customers, team members and the community.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Administrative
Industries
Hospitals and Health Care
#J-18808-Ljbffr