Service Desk Analyst: ITIL, ServiceNow & Cloud Access

A global technology leader is seeking a Service Desk Support Analyst to provide first-level technical support and customer service in enterprise IT environments. This entry-level role involves handling incidents and requests using ITIL best practices, managing tickets in ServiceNow, and troubleshooting various IT systems. Candidates should have a Bachelor's degree in Computer Science or related field, along with strong troubleshooting and communication skills. A competitive salary of $41,600 is offered, plus benefits including medical insurance and a 401(k) plan. #J-18808-Ljbffr