Service Desk Analyst: ITIL, ServiceNow & Cloud Access

A global technology provider is seeking an entry-level Service Desk Support Analyst in Albany, NY. This role involves providing first-level technical support, managing tickets, and troubleshooting issues with various IT environments. Candidates should have a bachelor's degree in a relevant field, strong analytical and communication skills, and familiarity with ITIL best practices and ServiceNow. The annual salary is approximately $41,600, along with various benefits including medical, 401(k), and paid time off. #J-18808-Ljbffr