Systems Support Specialist - Incident Response & Monitoring

A technology services company is seeking a Technical Support Specialist in Birmingham, AL, to monitor system health and resolve issues. The role requires a background in IT, especially in Windows and UNIX-based systems, alongside excellent customer service skills. Responsibilities include notifying customers about system outages and contributing to process improvements. The position offers competitive pay along with comprehensive benefits including medical, dental, and a retirement plan. #J-18808-Ljbffr