Kampgrounds Of America
HOUSEKEEPER- Boston/Cape Cod KOA Holiday 2026
Kampgrounds Of America, Plymouth, Massachusetts, us, 02360
HOUSEKEEPER - Boston/Cape Cod KOA Holiday 2026
438 Plymouth St, Middleborough, MA 02346, USA
Job Description Posted Tuesday, December 2, 2025 at 5:00 AM
Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada, including a mix of franchised and company‑owned parks (OAK). Founded in 1962, KOA’s mission is “connecting people to the outdoors and each other.” Our team shares values of being family‑oriented, passionate, entrepreneurial, customer‑focused, and innovative.
At KOA, we believe the outdoors is fun and for everyone. We are committed to an environment where all are treated with dignity and respect. We strive to:
Intentionally create a sense of community and belonging for guests, employees, and franchise partners.
Continuously educate ourselves and expand our knowledge to foster an inclusive and supportive environment.
Sustain a culture that promotes diversity of thought and experiences.
Ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all.
Drive change in our company and industry through action and implementation.
Reports To Designated Supervisor and General Manager
Position Summary The Housekeeper is responsible for maintaining a clean, sanitary, comfortable, and tidy environment in support of the housekeeping department at an OAK property. The role involves cleaning private offices, public common areas—including the general store, restrooms, and accommodation units—and upholding departmental standards. Housekeepers consistently provide professional, friendly, and engaging customer service while maintaining housekeeping tools and equipment. Working as part of a diverse team, the Housekeeper meets or exceeds brand standards.
Specific Duties
Clean and style accommodation rooms and public areas efficiently, to brand expectations, with great attention to detail and within time standards.
Refresh and replenish guest rooms with amenities, supplies, lines, and applicable collateral.
Take a proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
Complete maintenance requests in a timely manner and in order of priority.
Resolve guest challenges together with the guest services team and property leadership.
Fill out appropriate forms and return items left by guests to the housekeeping supervisor.
Ensure adherence to quality standards and health and safety regulations.
Remove bedding, count linens, and make beds neatly with fresh sheets and pillowcases.
Wash, dry, and fold laundry as required.
Pick up debris from floors and empty trash in wastebaskets.
Clean mirrors, shelves, dishes, door frames, and furniture; dust all surfaces, vacuum, and sweep floors; arrange furniture properly.
Sanitize kitchen and bathrooms, scrub basins, tubs, toilets, and floors with appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment.
Sign out and sign in master room keys daily. Do not loan keys or remove them from the property.
Conserve energy by closing shades or blinds and raising air conditioning in unoccupied rooms.
Report room condition and status to housekeeping supervisor and guest services.
Retrieve, stock, restock, and store the housekeeping cart according to prescribed safety and security procedures.
Maintain cleanliness of all areas of the campground.
Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties and responsibilities may be added at any time with or without notice.
Expected Results
Clean, tidy, and well‑maintained private and common areas, restrooms, and accommodations.
Meet property’s target for OSHA and safety requirements.
Promote teamwork and quality service through daily communication and coordination with other departments.
Timely reporting of guest concerns and maintenance issues with follow‑up and corrective action.
Precise control and adherence to KOA policies for all housekeeping, cleaning, and safety programs.
Job Qualifications
Desire to work in housekeeping or related field.
Basic understanding of English and willingness to learn through hands‑on experience.
Comfortable in a fast‑paced and high‑pressure environment.
Motivated, goal‑oriented, and results‑driven.
Ability to maintain confidentiality.
Able to work nights, weekends, and holidays.
Valid driver’s license.
Physical Requirements
Ability to stand for long periods of time.
Must lift up to 50 pounds, lift and carry 25 pounds occasionally, and carry 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb, and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
Able to travel by automobile.
Equal Opportunity Statement Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non‑merit‑based factors, or any other protected status.
KOA does not sponsor Visas.
KOA currently does NOT hire in the following states: Alaska, District of Columbia, Idaho, Louisiana, New Hampshire, North Dakota, Rhode Island, Vermont.
#J-18808-Ljbffr
Job Description Posted Tuesday, December 2, 2025 at 5:00 AM
Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada, including a mix of franchised and company‑owned parks (OAK). Founded in 1962, KOA’s mission is “connecting people to the outdoors and each other.” Our team shares values of being family‑oriented, passionate, entrepreneurial, customer‑focused, and innovative.
At KOA, we believe the outdoors is fun and for everyone. We are committed to an environment where all are treated with dignity and respect. We strive to:
Intentionally create a sense of community and belonging for guests, employees, and franchise partners.
Continuously educate ourselves and expand our knowledge to foster an inclusive and supportive environment.
Sustain a culture that promotes diversity of thought and experiences.
Ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all.
Drive change in our company and industry through action and implementation.
Reports To Designated Supervisor and General Manager
Position Summary The Housekeeper is responsible for maintaining a clean, sanitary, comfortable, and tidy environment in support of the housekeeping department at an OAK property. The role involves cleaning private offices, public common areas—including the general store, restrooms, and accommodation units—and upholding departmental standards. Housekeepers consistently provide professional, friendly, and engaging customer service while maintaining housekeeping tools and equipment. Working as part of a diverse team, the Housekeeper meets or exceeds brand standards.
Specific Duties
Clean and style accommodation rooms and public areas efficiently, to brand expectations, with great attention to detail and within time standards.
Refresh and replenish guest rooms with amenities, supplies, lines, and applicable collateral.
Take a proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
Complete maintenance requests in a timely manner and in order of priority.
Resolve guest challenges together with the guest services team and property leadership.
Fill out appropriate forms and return items left by guests to the housekeeping supervisor.
Ensure adherence to quality standards and health and safety regulations.
Remove bedding, count linens, and make beds neatly with fresh sheets and pillowcases.
Wash, dry, and fold laundry as required.
Pick up debris from floors and empty trash in wastebaskets.
Clean mirrors, shelves, dishes, door frames, and furniture; dust all surfaces, vacuum, and sweep floors; arrange furniture properly.
Sanitize kitchen and bathrooms, scrub basins, tubs, toilets, and floors with appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment.
Sign out and sign in master room keys daily. Do not loan keys or remove them from the property.
Conserve energy by closing shades or blinds and raising air conditioning in unoccupied rooms.
Report room condition and status to housekeeping supervisor and guest services.
Retrieve, stock, restock, and store the housekeeping cart according to prescribed safety and security procedures.
Maintain cleanliness of all areas of the campground.
Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties and responsibilities may be added at any time with or without notice.
Expected Results
Clean, tidy, and well‑maintained private and common areas, restrooms, and accommodations.
Meet property’s target for OSHA and safety requirements.
Promote teamwork and quality service through daily communication and coordination with other departments.
Timely reporting of guest concerns and maintenance issues with follow‑up and corrective action.
Precise control and adherence to KOA policies for all housekeeping, cleaning, and safety programs.
Job Qualifications
Desire to work in housekeeping or related field.
Basic understanding of English and willingness to learn through hands‑on experience.
Comfortable in a fast‑paced and high‑pressure environment.
Motivated, goal‑oriented, and results‑driven.
Ability to maintain confidentiality.
Able to work nights, weekends, and holidays.
Valid driver’s license.
Physical Requirements
Ability to stand for long periods of time.
Must lift up to 50 pounds, lift and carry 25 pounds occasionally, and carry 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb, and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
Able to travel by automobile.
Equal Opportunity Statement Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non‑merit‑based factors, or any other protected status.
KOA does not sponsor Visas.
KOA currently does NOT hire in the following states: Alaska, District of Columbia, Idaho, Louisiana, New Hampshire, North Dakota, Rhode Island, Vermont.
#J-18808-Ljbffr