University of Arizona
Police Radio Dispatcher
Position Highlights
The University of Arizona is seeking a dynamic Police Radio Dispatcher for the University Police Department. Dispatchers are skilled emergency service workers. The role involves receiving emergency 911 and non‑emergency calls for police assistance, taking and entering information from callers, determining the nature/urgency of calls, initiating police or other emergency personnel action, and maintaining close contact with field units to monitor response and needed support requirements. The position requires a considerable degree of initiative and independent judgment within procedural boundaries. Dispatchers may work separately or in conjunction with other dispatchers. The role requires shift assignments, overtime, and a flexible schedule to accommodate weekend, evening, and holiday shifts in a 24‑hour facility.
The UAPD has a step compensation plan for Dispatchers; the plan begins at $21.635. Benefits include health, dental, and vision insurance; life insurance and disability programs; paid vacation, sick leave, and holidays; tuition reduction for employees and qualified family members; retirement plans; and access to U of A recreation and cultural activities.
Duties & Responsibilities
Receive and transmit routine and emergency telephone and radio traffic; dispatch and coordinate police, fire, animal control, and other services.
Monitor alarm panels, cameras, security cameras, fire and intrusion alarms.
Receive and respond to emergency and non‑emergency calls, including enhanced 911 and public calls.
Process and evaluate information, prioritize calls, and dispatch appropriate units.
Relay pertinent information in a factual and concise manner; relay instructions or inquiries from remote units.
Monitor and coordinate public safety personnel activity and assignments via police radio.
Enter statuses, locations, and activity of public safety personnel on a computer‑aided dispatch (CAD) system.
Operate computer terminal to retrieve motor vehicle information and other criminal record files from databases.
Enter data from officer reports into criminal information system on computer.
Maintain sensitive data in local, state, and national databases as necessary for investigative purposes.
Monitor teletype messages and relay important information to officers.
Utilize technology such as computers, radio systems, telephones, fax machines, and other communication equipment to complete job tasks.
Maintain appropriate security and confidentiality of information created or encountered in the performance of duties.
Obtain complete and accurate information and disseminate it quickly, both in typewritten and verbal form; keep handwritten detailed logs as required.
Keep informed of departmental regulations, policies, and procedures.
Knowledge, Skills, and Abilities
Knowledge of applicable State and Federal statutes, rules, ordinances, codes, regulations governing dispatching.
Knowledge of Department policies and procedures.
Skill in determining priorities and handling high‑pressure situations.
Skill in observing situations analytically, objectively, and recording them clearly and completely.
Skill in communicating clearly and concisely and relaying details accurately.
Skill in written communication.
Skill in handling a high volume of telephone calls.
Skill in typing with high accuracy.
Skill in quick decision‑making during emergency situations.
Skill in assessing, analyzing, identifying, and implementing solutions to complex problems.
Skill in establishing and maintaining effective working relationships.
Skill in handling situations firmly, courteously, tactfully, and impartially.
Skill in recalling numerous details and essential information.
Skill in operating radio, telephone, keyboard, computer terminal, and related communications equipment.
Ability to react quickly and calmly in emergencies.
Ability to create and maintain manual and automated logs and other records of public safety communications activities.
Ability to read and interpret maps to determine locations.
Minimum Qualifications
High school diploma or high school diploma equivalency is required.
Minimum of 5 years of relevant experience, or an equivalent combination of education and work experience.
Candidates must pass a computerized and oral examination for consideration, followed by an in‑depth background investigation that includes a psychological examination, polygraph, and hearing test.
Ability to work shift assignments and overtime; flexible schedule to accommodate weekend, evening, and holiday shifts for a fully operational 24‑hour facility.
Preferred Qualifications
Department will review applicant’s work history and may accept less than 5 years of experience if otherwise qualified.
Employment Details FLSA: Non‑Exempt Job Type: Full Time Hours per Week: 40 FTE: 1.0 Compensation: $18.15 – $22.69 hourly rate Grade: 4 Position will be open until filled.
Contact
Lisa Lujano – llujano@arizona.edu
Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the University of Arizona releases an Annual Security Report (ASR) each year. Paper copies may be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
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The University of Arizona is seeking a dynamic Police Radio Dispatcher for the University Police Department. Dispatchers are skilled emergency service workers. The role involves receiving emergency 911 and non‑emergency calls for police assistance, taking and entering information from callers, determining the nature/urgency of calls, initiating police or other emergency personnel action, and maintaining close contact with field units to monitor response and needed support requirements. The position requires a considerable degree of initiative and independent judgment within procedural boundaries. Dispatchers may work separately or in conjunction with other dispatchers. The role requires shift assignments, overtime, and a flexible schedule to accommodate weekend, evening, and holiday shifts in a 24‑hour facility.
The UAPD has a step compensation plan for Dispatchers; the plan begins at $21.635. Benefits include health, dental, and vision insurance; life insurance and disability programs; paid vacation, sick leave, and holidays; tuition reduction for employees and qualified family members; retirement plans; and access to U of A recreation and cultural activities.
Duties & Responsibilities
Receive and transmit routine and emergency telephone and radio traffic; dispatch and coordinate police, fire, animal control, and other services.
Monitor alarm panels, cameras, security cameras, fire and intrusion alarms.
Receive and respond to emergency and non‑emergency calls, including enhanced 911 and public calls.
Process and evaluate information, prioritize calls, and dispatch appropriate units.
Relay pertinent information in a factual and concise manner; relay instructions or inquiries from remote units.
Monitor and coordinate public safety personnel activity and assignments via police radio.
Enter statuses, locations, and activity of public safety personnel on a computer‑aided dispatch (CAD) system.
Operate computer terminal to retrieve motor vehicle information and other criminal record files from databases.
Enter data from officer reports into criminal information system on computer.
Maintain sensitive data in local, state, and national databases as necessary for investigative purposes.
Monitor teletype messages and relay important information to officers.
Utilize technology such as computers, radio systems, telephones, fax machines, and other communication equipment to complete job tasks.
Maintain appropriate security and confidentiality of information created or encountered in the performance of duties.
Obtain complete and accurate information and disseminate it quickly, both in typewritten and verbal form; keep handwritten detailed logs as required.
Keep informed of departmental regulations, policies, and procedures.
Knowledge, Skills, and Abilities
Knowledge of applicable State and Federal statutes, rules, ordinances, codes, regulations governing dispatching.
Knowledge of Department policies and procedures.
Skill in determining priorities and handling high‑pressure situations.
Skill in observing situations analytically, objectively, and recording them clearly and completely.
Skill in communicating clearly and concisely and relaying details accurately.
Skill in written communication.
Skill in handling a high volume of telephone calls.
Skill in typing with high accuracy.
Skill in quick decision‑making during emergency situations.
Skill in assessing, analyzing, identifying, and implementing solutions to complex problems.
Skill in establishing and maintaining effective working relationships.
Skill in handling situations firmly, courteously, tactfully, and impartially.
Skill in recalling numerous details and essential information.
Skill in operating radio, telephone, keyboard, computer terminal, and related communications equipment.
Ability to react quickly and calmly in emergencies.
Ability to create and maintain manual and automated logs and other records of public safety communications activities.
Ability to read and interpret maps to determine locations.
Minimum Qualifications
High school diploma or high school diploma equivalency is required.
Minimum of 5 years of relevant experience, or an equivalent combination of education and work experience.
Candidates must pass a computerized and oral examination for consideration, followed by an in‑depth background investigation that includes a psychological examination, polygraph, and hearing test.
Ability to work shift assignments and overtime; flexible schedule to accommodate weekend, evening, and holiday shifts for a fully operational 24‑hour facility.
Preferred Qualifications
Department will review applicant’s work history and may accept less than 5 years of experience if otherwise qualified.
Employment Details FLSA: Non‑Exempt Job Type: Full Time Hours per Week: 40 FTE: 1.0 Compensation: $18.15 – $22.69 hourly rate Grade: 4 Position will be open until filled.
Contact
Lisa Lujano – llujano@arizona.edu
Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the University of Arizona releases an Annual Security Report (ASR) each year. Paper copies may be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
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