Feeding South Florida
Sr. Workforce Training and Development Coordinator
Feeding South Florida, Pembroke Park, Florida, United States
POSITION OVERVIEW
The Senior, Workforce Training & Development Coordinator is responsible for coordinating recruitment, participant engagement, partnership development, and outcome tracking across Feeding South Florida’s® workforce training programs, including Warehouse, Culinary, and CDL. This role supports individuals from enrollment through job placement by facilitating case management coordination, referral pathways, and post-graduation follow-up.
The Senior Coordinator works collaboratively with instructors, case managers, employers, and community partners to strengthen training-to-employment pipelines. While instructors retain responsibility for technical instruction, this role provides dotted-line support through coordination of professional development, life-skills integration, and partner-led enrichment opportunities.
POSITION RESPONSIBILITIES
Coordinate recruitment activities for workforce training programs, including outreach, information sessions, and community engagement.
Support participant screening, enrollment, and onboarding in collaboration with case management and program teams.
Maintain recruitment pipelines aligned with workforce demand and funding requirements.
Build and maintain relationships with employers, workforce agencies, training vendors, and community organizations.
Coordinate referral pathways for students and graduates to employment, advanced training, certifications, and supportive services.
Support employer engagement activities such as information sessions, hiring events, and site visits.
Collaborate with vendors and partners to coordinate supplemental training, certifications, and informational workshops.
Coordinate case management support for workforce participants throughout training and post-graduation.
Conduct follow-up with graduates to track employment outcomes, address barriers, and connect individuals to ongoing supports.
Ensure consistent documentation and communication between case managers, instructors, and partners.
Provide dotted-line support to Warehouse, Culinary, and CDL instructors to align training with workforce readiness goals.
Coordinate professional development opportunities for instructors in collaboration with leadership and external partners.
Support integration of life skills, employability skills, and workplace readiness content into training programs.
Assist with employment placement post-graduation.
Serve as a liaison between instructional staff, case management, and employer partners.
Track participant data including enrollment, attendance, completion, credentials, placements, and retention.
Maintain accurate records and dashboards in designated data systems.
Analyze data to identify trends, gaps, and opportunities for program improvement.
Assist with preparation of reports and outcome documentation for leadership, funders, and partners.
Coordinate logistics for recruitment events, partner-led trainings, and enrichment activities.
Support compliance with workforce program requirements and grant deliverables.
Participate in workforce planning and continuous improvement efforts.
Assist management with special projects and cross-departmental initiatives as needed.
Collect, track and report workforce training metrics required for grant reporting and funder updates.
Other duties as assigned by management.
POSITION QUALIFICATIONS
Bachelor’s degree required in workforce development, human services, business, or related field. (Master’s preferred)
Minimum of three (3) years of workforce development, nonprofit, or program coordination experience.
Demonstrated experience with recruitment, partnership building, and employment pathway development.
Working knowledge of case management and workforce support services.
Sensitivity to diverse populations with sound judgment and the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people’s concerns.
Strong moral compass with the ability to exercise discretion, including a demonstrated impartiality to certain organizations, agencies, groups, or individuals.
Ability to work under pressure in a fast-paced environment while meeting multiple deadlines and managing responsibilities, while simultaneously maintaining composure and ensuring excellent customer service.
Strong coaching and leadership skills with the ability to take initiative.
Strong aptitude for learning and adopting new technology platforms including software applications and phone systems.
Successful clearance of a Level 2 background check.
Strong written and verbal communication.
Strong public-speaking skills with the ability to teach diverse groups of people.
Strong computer skills with proficiency in Microsoft Office.
Positive attitude, flexibility, and a good sense of humor.
Must have access to reliable transportation.
PHYSICAL DEMANDS & WORKING CONDITIONS
Hours of Operation:
Organization hours are Monday-Friday, 8:00 a.m. – 5:00 p.m. This position may work closer to 45-50 hours per week and additional hours occasionally throughout the year, especially during peak times such as holiday seasons, and disaster response.
Environment:
This position works in an office setting with varying periods of standing, talking, and/or visual concentration, and use of office equipment. Must maintain office safety standards. Occasional work will occur in the warehouse or outside in fields and warehouses in inclement weather. The noise in the work environment is usually moderate to loud.
Travel:
This position may have occasional travel for meetings, conferences, or special events which may require the use of a personal vehicle.
OSHA Standards
Lifting requirements are 25 pounds and when lifting loads heavier than 50 pounds, use two or more people to lift the load.
ORGANIZATION Feeding South Florida (FSF) is a member of the Feeding America network and the leading domestic hunger relief organization serving Palm Beach, Broward, Miami-Dade, and Monroe Counties. As one of the largest food banks in the Feeding America network, FSF is responsible for serving 25 percent of the state’s food insecure population. A four-star rated organization by Charity Navigator, FSF is one of the most efficient nonprofits nationally; over 98 percent of all donations are put back into the community.
CORE VALUES FSF values
service
above all else. We’re looking for innovative and strategic thinkers who are committed to improving the lives of those around them. FSF “Friendly Food Bankers” embrace the enormity of our role in the community and know that serving others comes before any one individual. Friendly Food Bankers have compassion, dedication, act with integrity, and are committed to stewardship and inclusion.
WE PROVIDE Full medical, dental, and vision insurance; 401K matching contribution, Paid Time Off (PTO); a diverse team that is representative of the community we serve; continuous learning opportunities; a high-performance culture that will help challenge and grow your skill set.
Equal Opportunity Employer/Drug-Free Workplace/ADA Compliant
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The Senior Coordinator works collaboratively with instructors, case managers, employers, and community partners to strengthen training-to-employment pipelines. While instructors retain responsibility for technical instruction, this role provides dotted-line support through coordination of professional development, life-skills integration, and partner-led enrichment opportunities.
POSITION RESPONSIBILITIES
Coordinate recruitment activities for workforce training programs, including outreach, information sessions, and community engagement.
Support participant screening, enrollment, and onboarding in collaboration with case management and program teams.
Maintain recruitment pipelines aligned with workforce demand and funding requirements.
Build and maintain relationships with employers, workforce agencies, training vendors, and community organizations.
Coordinate referral pathways for students and graduates to employment, advanced training, certifications, and supportive services.
Support employer engagement activities such as information sessions, hiring events, and site visits.
Collaborate with vendors and partners to coordinate supplemental training, certifications, and informational workshops.
Coordinate case management support for workforce participants throughout training and post-graduation.
Conduct follow-up with graduates to track employment outcomes, address barriers, and connect individuals to ongoing supports.
Ensure consistent documentation and communication between case managers, instructors, and partners.
Provide dotted-line support to Warehouse, Culinary, and CDL instructors to align training with workforce readiness goals.
Coordinate professional development opportunities for instructors in collaboration with leadership and external partners.
Support integration of life skills, employability skills, and workplace readiness content into training programs.
Assist with employment placement post-graduation.
Serve as a liaison between instructional staff, case management, and employer partners.
Track participant data including enrollment, attendance, completion, credentials, placements, and retention.
Maintain accurate records and dashboards in designated data systems.
Analyze data to identify trends, gaps, and opportunities for program improvement.
Assist with preparation of reports and outcome documentation for leadership, funders, and partners.
Coordinate logistics for recruitment events, partner-led trainings, and enrichment activities.
Support compliance with workforce program requirements and grant deliverables.
Participate in workforce planning and continuous improvement efforts.
Assist management with special projects and cross-departmental initiatives as needed.
Collect, track and report workforce training metrics required for grant reporting and funder updates.
Other duties as assigned by management.
POSITION QUALIFICATIONS
Bachelor’s degree required in workforce development, human services, business, or related field. (Master’s preferred)
Minimum of three (3) years of workforce development, nonprofit, or program coordination experience.
Demonstrated experience with recruitment, partnership building, and employment pathway development.
Working knowledge of case management and workforce support services.
Sensitivity to diverse populations with sound judgment and the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people’s concerns.
Strong moral compass with the ability to exercise discretion, including a demonstrated impartiality to certain organizations, agencies, groups, or individuals.
Ability to work under pressure in a fast-paced environment while meeting multiple deadlines and managing responsibilities, while simultaneously maintaining composure and ensuring excellent customer service.
Strong coaching and leadership skills with the ability to take initiative.
Strong aptitude for learning and adopting new technology platforms including software applications and phone systems.
Successful clearance of a Level 2 background check.
Strong written and verbal communication.
Strong public-speaking skills with the ability to teach diverse groups of people.
Strong computer skills with proficiency in Microsoft Office.
Positive attitude, flexibility, and a good sense of humor.
Must have access to reliable transportation.
PHYSICAL DEMANDS & WORKING CONDITIONS
Hours of Operation:
Organization hours are Monday-Friday, 8:00 a.m. – 5:00 p.m. This position may work closer to 45-50 hours per week and additional hours occasionally throughout the year, especially during peak times such as holiday seasons, and disaster response.
Environment:
This position works in an office setting with varying periods of standing, talking, and/or visual concentration, and use of office equipment. Must maintain office safety standards. Occasional work will occur in the warehouse or outside in fields and warehouses in inclement weather. The noise in the work environment is usually moderate to loud.
Travel:
This position may have occasional travel for meetings, conferences, or special events which may require the use of a personal vehicle.
OSHA Standards
Lifting requirements are 25 pounds and when lifting loads heavier than 50 pounds, use two or more people to lift the load.
ORGANIZATION Feeding South Florida (FSF) is a member of the Feeding America network and the leading domestic hunger relief organization serving Palm Beach, Broward, Miami-Dade, and Monroe Counties. As one of the largest food banks in the Feeding America network, FSF is responsible for serving 25 percent of the state’s food insecure population. A four-star rated organization by Charity Navigator, FSF is one of the most efficient nonprofits nationally; over 98 percent of all donations are put back into the community.
CORE VALUES FSF values
service
above all else. We’re looking for innovative and strategic thinkers who are committed to improving the lives of those around them. FSF “Friendly Food Bankers” embrace the enormity of our role in the community and know that serving others comes before any one individual. Friendly Food Bankers have compassion, dedication, act with integrity, and are committed to stewardship and inclusion.
WE PROVIDE Full medical, dental, and vision insurance; 401K matching contribution, Paid Time Off (PTO); a diverse team that is representative of the community we serve; continuous learning opportunities; a high-performance culture that will help challenge and grow your skill set.
Equal Opportunity Employer/Drug-Free Workplace/ADA Compliant
#J-18808-Ljbffr