Ebenezer
Job Overview
Fairview is looking for a Security Dispatcher to join our team at our Midway location in St. Paul, MN. This position will also support our University of MN Medical Center in Minneapolis, MN. The Dispatcher is responsible for day‑to‑day operations of the Security Dispatch Operations Center. Job duties include monitoring a large bank of CCTV surveillance cameras, prioritizing incoming phone calls, dispatching Security Officers, operating Computer Aided Dispatch (CAD) system, monitoring multiple fire computers and taking appropriate actions. Dispatcher must be customer service focused and able to remain calm and professional during stressful situations.
Position Details
0.4 FTE (32 hours per pay period)
night shift (10p‑630a)
every other weekend
Schedule Week 1: Thursday, Friday 10p‑630a Midway location
Week 2: Saturday, Sunday 1p‑630a Riverside location
This position is NOT benefit eligible.
Responsibilities
Monitors CCTV cameras, monitors alarms and dispatches security officers appropriately
Maintains shift log of all activities during shift (CAD)
Provides excellent customer service to callers and on-site visitors
Prioritises calls in order of importance and dispatches services appropriately
Ensures appropriate end‑of‑life procedures are followed, including coordinating removal of remains from patient care unit, coordinating with funeral homes, working with Pathology dept or ME if required. Coordination with donor services if requested.
Maintains all paperwork.
Provides a high level of customer service to internal and external customers
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
Preferred Qualifications
Associate/technical degree in telecommunications or
law enforcement
1‑3 years dispatch or hospital security experience
Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short‑term and long‑term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign‑on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status$26.06- $36.79 Hourly
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Position Details
0.4 FTE (32 hours per pay period)
night shift (10p‑630a)
every other weekend
Schedule Week 1: Thursday, Friday 10p‑630a Midway location
Week 2: Saturday, Sunday 1p‑630a Riverside location
This position is NOT benefit eligible.
Responsibilities
Monitors CCTV cameras, monitors alarms and dispatches security officers appropriately
Maintains shift log of all activities during shift (CAD)
Provides excellent customer service to callers and on-site visitors
Prioritises calls in order of importance and dispatches services appropriately
Ensures appropriate end‑of‑life procedures are followed, including coordinating removal of remains from patient care unit, coordinating with funeral homes, working with Pathology dept or ME if required. Coordination with donor services if requested.
Maintains all paperwork.
Provides a high level of customer service to internal and external customers
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
Preferred Qualifications
Associate/technical degree in telecommunications or
law enforcement
1‑3 years dispatch or hospital security experience
Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short‑term and long‑term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign‑on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status$26.06- $36.79 Hourly
#J-18808-Ljbffr