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American Pest Solutions

Customer Service Representative

American Pest Solutions, Agawam, Massachusetts, us, 01001

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Job Overview

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Customer Service Representative

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American Pest Solutions . This family‑owned business protects homes and businesses in Massachusetts and Connecticut for more than 100 years. Responsibilities

Help prospective and current customers purchase and schedule our full‑service pest control services. Contact customers to check satisfaction and invite them to review our services. Apply customer payments including A/R and collections support. Qualifications

2+ years of phone‑based customer service experience in a home services company (e.g., pest control, lawn care, HVAC, insulation, carpet cleaning). History of success in a call center environment. Strong organizational and time‑management skills. Friendly assertiveness and steady demeanor. Experience applying customer payments, support for A/R and collections. Preferred experience in a pest control or related industry. International Eligibility

International candidates are not considered at this time. Compensation

Hourly wage $18–$21 plus health insurance, paid holidays, paid vacation, and a retirement savings plan. Benefits

In‑office position in Agawam. Free parking. Retirement savings plan. Health insurance. Location

Agawam, MA. Legal Notice

American Pest Solutions is an EEO and drug‑free workplace.

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