SERVPRO Global DRT
Water Restoration Assistant Project Manager/Crew Chief
SERVPRO Global DRT, Miami, Florida, us, 33222
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Water Restoration Lead/Crew Chief
role at
SERVPRO Global DRT
Do you love helping people through difficult situations? Then don’t miss your chance to join our Franchise as a new Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super‑excited about routinely exceeding expectations? Then you may be our perfect hero!
Job Description Manage and complete jobs according to SERVPRO® processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.
Responsibilities
Explain processes and answer customer questions, as needed
Maintain continuous communication with internal parties
Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
Resolve problems quickly as they arise
Manage job file documentation to ensure complete and accurate project details
Manage and control costs of production projects
Manage assets by protecting and using equipment and materials properly
Clean and maintain vehicles, equipment, warehouse, and office areas
Qualifications
Effective written and oral communication
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications and/or previous fire/water/mold property restoration experience required
Valid driver license- approved by our insurance company- required
Prior water restoration experience is required
Docusketch experience is preferred
Ability to travel locally or out of state when necessary
Experience managing 2-4 laborers under the Lead is preferred
Physical And Work Environment Requirements
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals and loud noise
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawl spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects
Salary: $20.00 - $24.00 per hour, pending experience
Benefits
401(k) 4% Match
Health, Dental, Vision insurance
Vacation
Seniority level Mid-Senior level
Employment type Full-time
Job function Design, Art/Creative, and Information Technology
Industries Facilities Services
Referrals increase your chances of interviewing at SERVPRO Global DRT by 2x
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Water Restoration Lead/Crew Chief
role at
SERVPRO Global DRT
Do you love helping people through difficult situations? Then don’t miss your chance to join our Franchise as a new Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super‑excited about routinely exceeding expectations? Then you may be our perfect hero!
Job Description Manage and complete jobs according to SERVPRO® processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.
Responsibilities
Explain processes and answer customer questions, as needed
Maintain continuous communication with internal parties
Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
Resolve problems quickly as they arise
Manage job file documentation to ensure complete and accurate project details
Manage and control costs of production projects
Manage assets by protecting and using equipment and materials properly
Clean and maintain vehicles, equipment, warehouse, and office areas
Qualifications
Effective written and oral communication
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications and/or previous fire/water/mold property restoration experience required
Valid driver license- approved by our insurance company- required
Prior water restoration experience is required
Docusketch experience is preferred
Ability to travel locally or out of state when necessary
Experience managing 2-4 laborers under the Lead is preferred
Physical And Work Environment Requirements
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals and loud noise
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawl spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects
Salary: $20.00 - $24.00 per hour, pending experience
Benefits
401(k) 4% Match
Health, Dental, Vision insurance
Vacation
Seniority level Mid-Senior level
Employment type Full-time
Job function Design, Art/Creative, and Information Technology
Industries Facilities Services
Referrals increase your chances of interviewing at SERVPRO Global DRT by 2x
#J-18808-Ljbffr