Dartmouth College
Please see Special Instructions for more details.
AVAILABLE TO SAFETY AND SECURITY SEIU UNION MEMBERS ONLY DURING THE
FIRST WEEK
OF POSTING. AFTER ONE WEEK, IF THE POSITION HAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY.
OPEN TO UNION MEMBERS ONLY FROM (1/5/2026) THROUGH (1/12/2026).
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.
https://policies.dartmouth.edu/policy/tobacco-free-policy
Position Information Posting date: 01/05/2026
Open Until Filled: No
Position Number: 0412300
Position Title: Communications Officer/Dispatcher
Hiring Range Minimum: $27.96
Hiring Range Maximum: $29.02
Union Type: SEIU Level DOSS B
FLSA Status: Non-Exempt
Employment Category: Regular Full Time
Scheduled Months per Year: 12
Scheduled Hours per Week: 40
Schedule: Evening and weekend work is required.
Location: Hanover, NH, 5 Rope Ferry Rd
Remote Work Eligibility: Onsite only
Term Position: No
Grant Funded Position: No
Position Purpose To monitor a wide range of emergency alarm and security monitoring devices and systems, responding and/or dispatching in a timely and appropriate manner, to ensure the safety and security of College students, faculty and staff and the physical facilities and environments.
Description Required Qualifications – Education and Years of Experience High School plus 1–2 year(s) of experience or equivalent combination of education and experience.
Required Qualifications – Skills, Knowledge and Abilities
Excellent interpersonal and communication skills to deal effectively with a wide range of constituents.
Strong organizational skills.
Knowledge of computer software applications and electronic/radio operations.
Knowledge of regulations and policies related to safety and security.
Commitment to diversity and to serving the needs of a diverse population.
Preferred Qualifications Special Instructions to Applicants AVAILABLE TO SAFETY AND SECURITY SEIU UNION MEMBERS ONLY DURING THE
FIRST WEEK
OF POSTING. AFTER ONE WEEK, IF THE POSITION HAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY.
Responsibilities
Monitors a wide variety of intrusion alarms, access control, life safety systems, Surveillance camera systems, security devices and systems and responds in a timely manner to activation of these systems.
Interviews callers/visitors to obtain relevant information and dispatches officers and guards and others to various locations on campus to address alarms, activations, complaints, accidents, and other incidents affecting college community members.
Produces and maintains the department's central communication log.
On a daily basis, updates and maintains numerous lists and databases with constantly changing information (on call lists, events, College visitors and hosts, vacant housing, etc.), which are used as an information and referral resource.
Updates and maintains various records, logs, directories, standing operating procedure documents, and databases, and prepares reports as requested.
Serves as a point of contact for the internal and external Dartmouth community and the public on questions and issues related to safety and security matters, and to general information on Dartmouth College, especially after hours and on weekends.
Looks up and provides information to officers in the field to clarify issues or situations or to provide referral contacts.
Prepares bicycle registrations and issues College decals. Collects information, inputs, and maintains automated records of bicycle thefts and recoveries.
Maintains security of Gun Room and safety equipment. Signs weapons and equipment in and out and maintains records in database.
Maintains stock of forms and performs copying of paperwork for officers.
Issues keys in/out of the office for departments with temporary needs or verifies names/ID’s for unlocks/transports.
Maintains Lost and Found Room and records. Completes paperwork of found/lost items, tickets found items and stores in appropriate area.
Handles emergency situations with calm professional conduct and specific care for the health and well being of community members.
Interacts with community members in a professional, friendly and helpful manner especially when engaged in the duties of policy enforcement.
Maintains confidentiality of information pertaining to both patrol and communication and release information outside of the department upon the Director’s or his signee’s authorization.
Assists college community members, visitors, and guests in various manners including but not limited to providing information, assist in problem solving, and general assistance.
Provides support to the on call college staff as needed including but not limited to the Dean on call, Counselor on call, Physician on call, Community Director on call, Dean in Charge, or similar professional school personnel in the performance of their duties.
Provides security for special events, critical situations, and other security related situations.
Remains vigilant and available at all times while on duty to respond to incidents, emergencies and calls for service to help insure safety for the campus community.
Attends and presents information at College Judicial Board hearings.
Attends criminal court proceedings when subpoenaed or assigned to present facts pertaining to a particular incident or report.
Must have successfully completed the following training:
Management of aggressive behavior
Sexual assault
CPR
Defibrillator
First Aid
Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
Performs other duties as assigned.
Department Contact for Recruitment Inquiries Phone Number: 603-646-3797
Department Contact for Cover Letter and Title Keiselim Montas, Director of Safety and Security
Phone Number: 603-646-4000
Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Driving Requirement Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Preferred, but not required.
Supplemental Questions Required fields are indicated with an asterisk (*).
* How did you learn about this employment opportunity?
Current Dartmouth employee (Please specify full name below)
Word of mouth
Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
jobs@dartmouth.edu email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)
Recruiter (Please specify full name or event below)
abilityJOBS
Chronicle of Higher Education
Glassdoor
Handshake
HigherEdJobs
HigherEdMilitary
Indeed
Inside Higher Ed
LinkedIn’s Job Board
RecruitMilitary
Dartmouth’s Job Board (searchjobs.dartmouth.edu)
Other (Please specify below)
If you would like to add more information to your answer, please specify here: (Open Ended Question)
Documents Needed to Apply Required Documents
Cover Letter
Resume
Optional Documents
Dartmouth College Office of Human Resources | 7 Lebanon Street Suite 203 | Hanover, NH 03755 | Ph 603.646.3411 | jobs@dartmouth.edu
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FIRST WEEK
OF POSTING. AFTER ONE WEEK, IF THE POSITION HAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY.
OPEN TO UNION MEMBERS ONLY FROM (1/5/2026) THROUGH (1/12/2026).
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.
https://policies.dartmouth.edu/policy/tobacco-free-policy
Position Information Posting date: 01/05/2026
Open Until Filled: No
Position Number: 0412300
Position Title: Communications Officer/Dispatcher
Hiring Range Minimum: $27.96
Hiring Range Maximum: $29.02
Union Type: SEIU Level DOSS B
FLSA Status: Non-Exempt
Employment Category: Regular Full Time
Scheduled Months per Year: 12
Scheduled Hours per Week: 40
Schedule: Evening and weekend work is required.
Location: Hanover, NH, 5 Rope Ferry Rd
Remote Work Eligibility: Onsite only
Term Position: No
Grant Funded Position: No
Position Purpose To monitor a wide range of emergency alarm and security monitoring devices and systems, responding and/or dispatching in a timely and appropriate manner, to ensure the safety and security of College students, faculty and staff and the physical facilities and environments.
Description Required Qualifications – Education and Years of Experience High School plus 1–2 year(s) of experience or equivalent combination of education and experience.
Required Qualifications – Skills, Knowledge and Abilities
Excellent interpersonal and communication skills to deal effectively with a wide range of constituents.
Strong organizational skills.
Knowledge of computer software applications and electronic/radio operations.
Knowledge of regulations and policies related to safety and security.
Commitment to diversity and to serving the needs of a diverse population.
Preferred Qualifications Special Instructions to Applicants AVAILABLE TO SAFETY AND SECURITY SEIU UNION MEMBERS ONLY DURING THE
FIRST WEEK
OF POSTING. AFTER ONE WEEK, IF THE POSITION HAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY.
Responsibilities
Monitors a wide variety of intrusion alarms, access control, life safety systems, Surveillance camera systems, security devices and systems and responds in a timely manner to activation of these systems.
Interviews callers/visitors to obtain relevant information and dispatches officers and guards and others to various locations on campus to address alarms, activations, complaints, accidents, and other incidents affecting college community members.
Produces and maintains the department's central communication log.
On a daily basis, updates and maintains numerous lists and databases with constantly changing information (on call lists, events, College visitors and hosts, vacant housing, etc.), which are used as an information and referral resource.
Updates and maintains various records, logs, directories, standing operating procedure documents, and databases, and prepares reports as requested.
Serves as a point of contact for the internal and external Dartmouth community and the public on questions and issues related to safety and security matters, and to general information on Dartmouth College, especially after hours and on weekends.
Looks up and provides information to officers in the field to clarify issues or situations or to provide referral contacts.
Prepares bicycle registrations and issues College decals. Collects information, inputs, and maintains automated records of bicycle thefts and recoveries.
Maintains security of Gun Room and safety equipment. Signs weapons and equipment in and out and maintains records in database.
Maintains stock of forms and performs copying of paperwork for officers.
Issues keys in/out of the office for departments with temporary needs or verifies names/ID’s for unlocks/transports.
Maintains Lost and Found Room and records. Completes paperwork of found/lost items, tickets found items and stores in appropriate area.
Handles emergency situations with calm professional conduct and specific care for the health and well being of community members.
Interacts with community members in a professional, friendly and helpful manner especially when engaged in the duties of policy enforcement.
Maintains confidentiality of information pertaining to both patrol and communication and release information outside of the department upon the Director’s or his signee’s authorization.
Assists college community members, visitors, and guests in various manners including but not limited to providing information, assist in problem solving, and general assistance.
Provides support to the on call college staff as needed including but not limited to the Dean on call, Counselor on call, Physician on call, Community Director on call, Dean in Charge, or similar professional school personnel in the performance of their duties.
Provides security for special events, critical situations, and other security related situations.
Remains vigilant and available at all times while on duty to respond to incidents, emergencies and calls for service to help insure safety for the campus community.
Attends and presents information at College Judicial Board hearings.
Attends criminal court proceedings when subpoenaed or assigned to present facts pertaining to a particular incident or report.
Must have successfully completed the following training:
Management of aggressive behavior
Sexual assault
CPR
Defibrillator
First Aid
Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
Performs other duties as assigned.
Department Contact for Recruitment Inquiries Phone Number: 603-646-3797
Department Contact for Cover Letter and Title Keiselim Montas, Director of Safety and Security
Phone Number: 603-646-4000
Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Driving Requirement Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Preferred, but not required.
Supplemental Questions Required fields are indicated with an asterisk (*).
* How did you learn about this employment opportunity?
Current Dartmouth employee (Please specify full name below)
Word of mouth
Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
jobs@dartmouth.edu email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)
Recruiter (Please specify full name or event below)
abilityJOBS
Chronicle of Higher Education
Glassdoor
Handshake
HigherEdJobs
HigherEdMilitary
Indeed
Inside Higher Ed
LinkedIn’s Job Board
RecruitMilitary
Dartmouth’s Job Board (searchjobs.dartmouth.edu)
Other (Please specify below)
If you would like to add more information to your answer, please specify here: (Open Ended Question)
Documents Needed to Apply Required Documents
Cover Letter
Resume
Optional Documents
Dartmouth College Office of Human Resources | 7 Lebanon Street Suite 203 | Hanover, NH 03755 | Ph 603.646.3411 | jobs@dartmouth.edu
To ensure the security of your data, you will be logged out due to inactivity in 3 minutes.
Any data not saved will be lost.
Click 'OK' to keep your session active.
#J-18808-Ljbffr