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Micheleproietti

Customer Relations Representative - State Farm Agent Team Member

Micheleproietti, Amherst, New York, United States

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Customer Relations Representative - State Farm Agent Team Member Full Time in Amherst - NY. Responsive recruiter – replies within 24 hours.

Benefits

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

About Our Agency Our agency first opened in 2017 and expanded with a second location in 2023. We currently have a team of seven talented and dedicated professionals.

My journey with State Farm began as a team member, then I worked on the corporate side before becoming an agent — an experience that gave me a strong foundation for building a successful, people-focused agency. I earned my master’s degree in Math Education from University at Buffalo. I’m married with two wonderful kids and we love being involved in our community. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more.

We offer a Simple IRA, licensing reimbursement, and flexibility when needed. Our culture is warm and collaborative, and we’re looking for individuals who are driven, organized, friendly, and able to show empathy. If you’re someone who thrives in a team environment and loves making a difference, this could be the perfect place for you.

Role Description As a Customer Relations Representative - State Farm Agent Team Member with Michele Proietti – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

Manage customer inquiries and resolve issues.

Maintain customer records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.

Qualifications

Communication and problem‑solving skills.

Experience in customer service preferred.

Ability to handle high‑stress situations calmly.

Compensation $40,000.00 - $50,000.00 per year. Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.

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