Heartland Dental
Practice Manager of Operations
Center for Cosmetic and Family Dentistry in Henderson, Nevada is hiring a Practice Manager of Operations to join our team. Responsibilities
Prioritize and complete all PMO training to develop technical, commitment, and leadership skills. Develop and pursue annual top 10 business goals and 16 personal development goals. Ensure goals and priorities of Doctors and teams are achieved through servant leadership. Support the doctor-led, hygiene-driven, operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles. Create alignment with doctors through daily one on one meetings, morning huddles, and weekly touch points discussing communication, connection, and support needed. Commit to serving as a business partner for the doctor collaborating and developing quarterly and annual financial goals. Help doctors prioritize, plan and block schedule for CE through doctor education and leadership programs. Identify and support future team growth by selecting candidates that are an 80% match for both the position and the practice. Partner with doctors to identify skills needed for open positions and proper selection team within the practice. Successfully onboard new team members through partnerships with recruiting and support office. Support team members to prioritize and plan their training through core essentials and beyond for growth in their roles. Qualifications
Associate’s or Bachelor’s degree or 3-5 years’ leadership experience in a professional office, hospitality, retail, banking, medical, etc. Experience working in a fast-paced and customer-centric environment. Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. Excellent communication, leadership, coaching, and conflict resolution skills. Trustworthy; maintain patient confidentiality and team ethics. Preferred Experience
1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Dentrix or other dental software experience. Benefits
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO. Continuing education to develop full potential and be a business partner to supported doctors. Access to an expansive network of mentors and networking opportunities. Top quality technology to assist in daily responsibilities to allow for more efficiencies to deliver exceptional patient care. Physical Requirements
Perform essential duties satisfactorily with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. Prolonged periods sitting at a desk and working on a computer. Lifting up to 15 pounds at times. Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved). TB test required for all new hires in dental office positions; test will be arranged during pre-employment process. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Center for Cosmetic and Family Dentistry in Henderson, Nevada is hiring a Practice Manager of Operations to join our team. Responsibilities
Prioritize and complete all PMO training to develop technical, commitment, and leadership skills. Develop and pursue annual top 10 business goals and 16 personal development goals. Ensure goals and priorities of Doctors and teams are achieved through servant leadership. Support the doctor-led, hygiene-driven, operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles. Create alignment with doctors through daily one on one meetings, morning huddles, and weekly touch points discussing communication, connection, and support needed. Commit to serving as a business partner for the doctor collaborating and developing quarterly and annual financial goals. Help doctors prioritize, plan and block schedule for CE through doctor education and leadership programs. Identify and support future team growth by selecting candidates that are an 80% match for both the position and the practice. Partner with doctors to identify skills needed for open positions and proper selection team within the practice. Successfully onboard new team members through partnerships with recruiting and support office. Support team members to prioritize and plan their training through core essentials and beyond for growth in their roles. Qualifications
Associate’s or Bachelor’s degree or 3-5 years’ leadership experience in a professional office, hospitality, retail, banking, medical, etc. Experience working in a fast-paced and customer-centric environment. Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. Excellent communication, leadership, coaching, and conflict resolution skills. Trustworthy; maintain patient confidentiality and team ethics. Preferred Experience
1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Dentrix or other dental software experience. Benefits
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO. Continuing education to develop full potential and be a business partner to supported doctors. Access to an expansive network of mentors and networking opportunities. Top quality technology to assist in daily responsibilities to allow for more efficiencies to deliver exceptional patient care. Physical Requirements
Perform essential duties satisfactorily with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. Prolonged periods sitting at a desk and working on a computer. Lifting up to 15 pounds at times. Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved). TB test required for all new hires in dental office positions; test will be arranged during pre-employment process. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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