Heartland Dental
Practice Manager of Operations
Heartland Dental, Lake Stevens, Washington, United States, 98258
Join to apply for the
Practice Manager of Operations
role at
Heartland Dental . Chapel Hill Family Dentistry is looking for a Practice Manager of Operations to join our team. Why Heartland Dental
Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who support the business needs of each office and foster a strong team culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. More About The Role
Strive toward mastery of the role by prioritizing and completing all PMO training needed to develop technical, commitment, and leadership skills Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality) Ensure goals and priorities of Doctors and teams are achieved through servant leadership Attend Bell Leadership Training every 18‑24 months Support the Doctor‑Led, Hygiene‑Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals Create alignment with doctor through daily one‑on‑ones, morning huddles and weekly touch points discussing communication, connection and support needed Commit to serving as a business partner for the Doctor, collaborating and developing quarterly and annual financial goals Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs Understand the benefits and metrics of DMP and help Doctor monitor progress Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice Partner with Doctors to identify skills needed for open positions and proper selection team within the practice Successfully onboard new team members through partnerships with recruiting and the support office Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles What You’ll Gain
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off) Continuing education to develop your full potential and be a true business partner to our supported Doctors Access to an expansive network of mentors and networking opportunities Top‑quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care About Chapel Hill Family Dentistry
Join an 11‑person team that thrives on collaboration, communication and community Looking for a strong leader with prior dental experience Minimum Qualifications
Associate’s or Bachelor's degree or 3‑5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.) Experience working in a fast‑paced and customer‑centric environment Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies Excellent communication, leadership, coaching, and conflict resolution skills Trustworthy; maintain patient confidentiality and team ethics Preferred Experience
1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in‑person once conditions allow) periodically throughout the year (some travel will eventually be involved) As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre‑employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental
As the largest and one of the fastest growing Dental signup support organizations, Heartland Dental provides exceptional service to more than 2,300 supported doctors in 38 states and Somali.
Each Heartland Dental supported office is unique to the community and the patients they serve.
Supported Doctors адзін shape the clinical care philosophies of their practice.
With the largest network of doctors, we were founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. At Heartland Dental we’re committed to living our core values which promote diversity and inclusion.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr
Practice Manager of Operations
role at
Heartland Dental . Chapel Hill Family Dentistry is looking for a Practice Manager of Operations to join our team. Why Heartland Dental
Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who support the business needs of each office and foster a strong team culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. More About The Role
Strive toward mastery of the role by prioritizing and completing all PMO training needed to develop technical, commitment, and leadership skills Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality) Ensure goals and priorities of Doctors and teams are achieved through servant leadership Attend Bell Leadership Training every 18‑24 months Support the Doctor‑Led, Hygiene‑Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals Create alignment with doctor through daily one‑on‑ones, morning huddles and weekly touch points discussing communication, connection and support needed Commit to serving as a business partner for the Doctor, collaborating and developing quarterly and annual financial goals Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs Understand the benefits and metrics of DMP and help Doctor monitor progress Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice Partner with Doctors to identify skills needed for open positions and proper selection team within the practice Successfully onboard new team members through partnerships with recruiting and the support office Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles What You’ll Gain
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off) Continuing education to develop your full potential and be a true business partner to our supported Doctors Access to an expansive network of mentors and networking opportunities Top‑quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care About Chapel Hill Family Dentistry
Join an 11‑person team that thrives on collaboration, communication and community Looking for a strong leader with prior dental experience Minimum Qualifications
Associate’s or Bachelor's degree or 3‑5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.) Experience working in a fast‑paced and customer‑centric environment Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies Excellent communication, leadership, coaching, and conflict resolution skills Trustworthy; maintain patient confidentiality and team ethics Preferred Experience
1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in‑person once conditions allow) periodically throughout the year (some travel will eventually be involved) As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre‑employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental
As the largest and one of the fastest growing Dental signup support organizations, Heartland Dental provides exceptional service to more than 2,300 supported doctors in 38 states and Somali.
Each Heartland Dental supported office is unique to the community and the patients they serve.
Supported Doctors адзін shape the clinical care philosophies of their practice.
With the largest network of doctors, we were founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. At Heartland Dental we’re committed to living our core values which promote diversity and inclusion.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr