Logo
Cognizant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Cognizant, Lansing, Michigan, United States, 48900

Save Job

A leading multinational IT services company is seeking a Service Desk Support Analyst to provide first-level technical support in a dynamic environment. This entry-level position involves managing incidents and requests using ITIL practices, troubleshooting Windows and Microsoft 365 issues, and ensuring effective customer service. Ideal candidates will have a Bachelor's degree in a relevant field and a strong willingness to learn. The role requires relocation to Mesa, AZ, with a starting salary of approximately $41,600 annually, plus benefits. #J-18808-Ljbffr