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Cognizant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Cognizant, Montgomery, Alabama, United States, 36136

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A leading technology solutions provider is looking for a Service Desk Support Analyst to deliver technical support for enterprise IT environments. This entry-level role involves managing incidents and service requests while applying ITIL best practices. Candidates should possess a Bachelor's degree in a related field and strong troubleshooting skills across various technologies, including Windows and Microsoft 365. The annual salary is $41,600, and opportunities for benefits like medical insurance and a 401(k) are available. #J-18808-Ljbffr