Cognizant
Service Desk Analyst: ITIL, ServiceNow & Cloud Access
Cognizant, Montgomery, Alabama, United States, 36136
A leading technology solutions provider is looking for a Service Desk Support Analyst to deliver technical support for enterprise IT environments. This entry-level role involves managing incidents and service requests while applying ITIL best practices. Candidates should possess a Bachelor's degree in a related field and strong troubleshooting skills across various technologies, including Windows and Microsoft 365. The annual salary is $41,600, and opportunities for benefits like medical insurance and a 401(k) are available.
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