Service Desk Analyst: ITIL, ServiceNow & Cloud Access

A leading technology solutions provider is looking for a Service Desk Support Analyst to provide first-level technical support for IT environments. You will manage incidents, requests, and changes using ITIL practices and troubleshoot a variety of issues including Windows OS, Microsoft 365, and network connectivity. The ideal candidate will have a Bachelor's degree in a related field and strong analytical and communication skills. This role requires a willingness to learn and adapt in a dynamic environment, with an annual salary starting at $41,600. #J-18808-Ljbffr