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Community Veterinary Partners

Customer Service Representative-Houston, TX

Community Veterinary Partners, Houston, Texas, United States, 77246

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Customer Service Representative – Houston, TX Posted 2 days ago. Be among the first 25 applicants.

About the Role

We are seeking a highly motivated and skilled CSR to join our team at Garden Oaks Veterinary Center in Houston, TX As a CSR, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our services. You will be the first point of contact for our clients, answer inquiries, schedule appointments, and maintain accurate records. Your role will be critical in ensuring the smooth operation of our clinic and client satisfaction.

Base Pay Range

$14.00/hr - $18.00/hr. Pay is based on skills and experience; discuss with recruiter.

Minimum Qualifications

High school diploma or equivalent

Excellent communication and customer service skills

Proficient in Microsoft Office and basic computer skills

Ability to multitask and work in a fast-paced environment

Attention to detail and ability to maintain accurate records

Preferred Qualifications

Experience in a veterinary clinic or animal care setting

Experience with veterinary software programs

Bilingual in English and Spanish

Responsibilities

Greet clients and visitors in a professional and friendly manner

Answer phone calls and emails, and respond to inquiries in a timely and professional manner

Schedule appointments and maintain accurate records of client information and appointments

Assist with billing and payment processing

Maintain a clean and organized reception area

Skills

As a CSR, you will use excellent communication and customer service skills daily to provide exceptional service. Organize and multitask to manage appointments and maintain accurate records. Proficiency in Microsoft Office and basic computer skills is required for managing client information and processing payments. Preferred qualifications such as experience in a veterinary clinic, animal care setting, and proficiency in veterinary software programs will enhance performance.

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