Senior Customer Service Specialist – Complex Inquiries

A leading educational institution in Miami is seeking a full-time Customer Service Representative 3 to handle inquiries and complaints effectively. This position entails addressing customer concerns via various communication methods, documenting interactions, and guiding junior staff. The ideal candidate should have a high school diploma, at least 3 years of relevant experience, and excellent communication skills. The role offers competitive compensation and a comprehensive benefits package, including medical and dental coverage. #J-18808-Ljbffr