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ProSidian Consulting, LLC

Systems Engineer - Intermediate | IT Effectiveness - Video Conferencing And Phon

ProSidian Consulting, LLC, Sun River, Montana, United States

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Overview

Systems Engineer - Intermediate | IT Effectiveness - Video Conferencing And Phone Support [NPS025030] ProSidian is a Management and Operations Consulting Services Firm focusing on delivering value to clients through tailored solutions across Risk Management, Compliance, Business Process, IT Effectiveness, Engineering, Environmental, Sustainability, and Human Capital. We work with Private Companies, Fortune 1000 Enterprises, and Government Agencies, providing a range of solution-centric services and engagements. Seeking Systems Engineer - Intermediate candidates with Government and Public Services Sector experience to support professional services engagements for Government and Public Services Sector Clients such as NPS. This is a Contract Contingent or Contract W-2 (IRS-1099) position with potential conversion to full-time W-2 employment. Location: CONUS – Washington, DC, Reston, VA, and the National Information Systems Center (NISC) in Denver, CO, with responsibilities across the Mid-Atlantic Region and the National Park Service (NPS) IT/telecom services. Responsibilities and Duties

Provide coverage as a Systems Engineer - Intermediate focusing on Video Conferencing And Phone Support for Government And Public Services Sector Clients, including Tier 1 and Tier 2 troubleshooting. Deliver technical solutions and support for phone systems and video conferencing hardware. Support video conferencing and voice services with advanced technical knowledge. Qualifications and Education

Telecommunication systems management experience, preferably in a multi-location environment. Intermediate-level video and phone system troubleshooting experience. Experience with video conferencing and telecommunication systems in federal agencies. Bachelor’s Degree in IT/Computer Science or related field; Advanced Certifications preferred. Professional certifications and process skills related to PMP (preferred). Skills Required

Experience managing telecom networks across multi-site environments. Intermediate-level video conferencing and telecommunication support experience. Experience in managing video and voice systems in multi-location environments. Technical troubleshooting, server maintenance, and IT support capabilities. Ancillary Details

On-site and remote roles available; leadership opportunities. Must meet security clearance requirements. Assist with IT integration and provide remote support. Core Competencies

Teamwork Leadership Business Acumen Communication Motivation Agility Judgment Organization Other Requirements

Business Tools — Proficiency with Microsoft Office; advanced Excel, Access, Outlook, PowerPoint, Word; proficiency with Adobe Acrobat, data analytics tools, and Visio; ability to learn other tools quickly. Commitment to working with diverse teams Curiosity, Humility, and a willingness to learn and grow Benefits and Highlights

Competitive compensation; comprehensive group health benefits (medical, dental, vision); 401(k) with company contributions. Vacation and PTO; pre-tax payment programs including FSA; purchasing discounts and savings program. Security clearance opportunities; exposure to leadership and thought leadership; referral and performance incentives. Additional Information

ProSidian is an equal opportunity employer; follows EEO guidelines. We support the Hiring Our Heroes and I Hire Military initiatives; veterans are encouraged to apply. How to apply: use our career site at http://www.ProSidian.com/ or email resumes/bios and salary expectations to Careers@Prosidian.com. Include the job reference code in the subject line and provide contact details, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

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