Total Veterinary Care®
Total Veterinary Care® provided pay range
This range is provided by Total Veterinary Care®. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $20.00/hr
Total Veterinary Care (TVC) is looking for a
full‑time
Client Care Specialist (CCS) Manager to join our growing veterinary team in Buford, GA. This role is perfect for someone who enjoys leading people, helping clients, and being part of a close‑knit team that truly cares about pets and the people who love them.
About The Role As our CCS Manager, you’ll be a key part of our hospital team. You’ll work closely with our Chief of Staff while setting the tone for great client service. This is a hands‑on role—you’ll spend time at the front desk supporting clients while also guiding, training, and supporting the Client Care Specialist team to help everyone succeed.
What You’ll Do
Set the standard for friendly, thoughtful client and patient care
Greet clients and serve as one of the first faces they see when they walk through our doors
Act as a main point of contact for vendors
Be responsible for key administrative tasks
Train, schedule, coach, and support the Client Care Specialist team
Mentor team members and provide feedback to help them grow and stay consistent
Oversee client communication to keep the day running smoothly
Stay organized and keep projects and administrative work on track
Help create a positive, respectful, and team‑oriented work environment
Skills And Experience Needed
At least 1 year of experience managing a team of 3 or more people
At least 2 years of higher‑level customer service experience, preferably in a veterinary or medical setting
Someone who communicates clearly, stays organized, and leads by example
A positive, professional attitude and a genuine love for helping clients
Someone who is reliable, has good time‑management skills, and maintains a focus on detail
A commitment to TVC’s values, mission, and team culture
Compensation And Benefits
$18‑$20 per hour, depending on experience
Paid vacation, sick time, holidays, and wellness time
Matching retirement plan
Health insurance
Pet care benefits
How To Apply If you’re a people‑focused leader who enjoys a busy, rewarding environment and wants to make a difference every day, we’d love to meet you. Please submit your
up‑to‑date resume
and answer any questions associated with the application process. We will be in touch within 2 days of receiving your application.
#J-18808-Ljbffr
Base pay range $18.00/hr - $20.00/hr
Total Veterinary Care (TVC) is looking for a
full‑time
Client Care Specialist (CCS) Manager to join our growing veterinary team in Buford, GA. This role is perfect for someone who enjoys leading people, helping clients, and being part of a close‑knit team that truly cares about pets and the people who love them.
About The Role As our CCS Manager, you’ll be a key part of our hospital team. You’ll work closely with our Chief of Staff while setting the tone for great client service. This is a hands‑on role—you’ll spend time at the front desk supporting clients while also guiding, training, and supporting the Client Care Specialist team to help everyone succeed.
What You’ll Do
Set the standard for friendly, thoughtful client and patient care
Greet clients and serve as one of the first faces they see when they walk through our doors
Act as a main point of contact for vendors
Be responsible for key administrative tasks
Train, schedule, coach, and support the Client Care Specialist team
Mentor team members and provide feedback to help them grow and stay consistent
Oversee client communication to keep the day running smoothly
Stay organized and keep projects and administrative work on track
Help create a positive, respectful, and team‑oriented work environment
Skills And Experience Needed
At least 1 year of experience managing a team of 3 or more people
At least 2 years of higher‑level customer service experience, preferably in a veterinary or medical setting
Someone who communicates clearly, stays organized, and leads by example
A positive, professional attitude and a genuine love for helping clients
Someone who is reliable, has good time‑management skills, and maintains a focus on detail
A commitment to TVC’s values, mission, and team culture
Compensation And Benefits
$18‑$20 per hour, depending on experience
Paid vacation, sick time, holidays, and wellness time
Matching retirement plan
Health insurance
Pet care benefits
How To Apply If you’re a people‑focused leader who enjoys a busy, rewarding environment and wants to make a difference every day, we’d love to meet you. Please submit your
up‑to‑date resume
and answer any questions associated with the application process. We will be in touch within 2 days of receiving your application.
#J-18808-Ljbffr