Director, Council Operations

# **Director, Council Operations**The Director, Council Operations (DCO), serves as one of the key architects of how this mission operates at scale. Reporting directly to the Global Operations Council Chair (GOCC/CFO), the DCO plays a pivotal role in the operational leadership and management of the IJM enterprise by shaping, managing, and continually enhancing IJM’s global operational ecosystem. The DCO steers the development of a unified Global Operations Structure, Strategy, Metrics, and Budget that measurably (1) supports the Program and Resources Pathways to achieve the 2030 Vision, (2) enables IJM to meet all financial stewardship, legal, fiduciary, and duty of care requirements, and (3) continually drives efficiency and effectiveness of global operations and support functions.This role is designed for a builder and integrator who loves turning complexity into clarity and movement. In partnership with the GOCC and senior leaders, the DCO leads the Global Operations Council; orchestrates the Operations Pathway Portfolio; and leads a high-performing team that shapes how IJM plans, decides, measures, and improves.**Responsibilities:**Working closely with the GOCC, the DCO takes a central role in the operational leadership and management of IJM.In partnership with the GOCC, the DCO is responsible for the development and management of a Global Operations Structure, Strategy, Metrics, and Budget that measurably (1) support the Program and Resources Pathways to achieve the 2030 Vision, (2) enable the organization to meet all financial stewardship, legal, fiduciary, and duty of care requirements, and (3) continually drive efficiency and effectiveness of global operations and support functions. Develop and manage the framework for measuring, evaluating, and reporting on operational metrics that measure the effectiveness, efficiency, and customer experience of operational support functions across the IJM enterprise. **Qualifications:**Graduate degree in business management, organizational development, law, or equivalent combination of bachelor’s degree and relevant work experience. Minimum of eight (8) years of experience in business operations, business systems, general management, and/or process design/development. Experience with not-for-profit leadership (management or board-level) strongly preferred. Functional knowledge and understanding of business operations (e.g. accounting, HR, IT systems, legal, etc.) and the interdependencies of operational functions. Mature Christian faith with proven ability to lead others in Christian spiritual formation. Superb written and verbal communication skills. Ability to impact other’s behaviors, attitudes, opinions and choices, build consensus around a common purpose and deliver collaborative solutions; listen and empower, work through others.Proven ability to absorb complexity and diverse viewpoints/perspectives, and to drive clear, simple, sustainable, and scalable solutions. *A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.*Comprehensive Medical/Dental/Vision benefits Monthly commuter and parking benefits in the DC metro areaVisit our careers site below to learn about benefits, what it is like to work at IJM and to see frequently asked questions. #J-18808-Ljbffr