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Baystate Health

Operations Associate, Full Time, Nights R40852

Baystate Health, Springfield, Massachusetts, us, 01119

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Operations Associate, Full Time, Nights R40852 Baystate Health is looking for an Operations Associate to join our team in Springfield, MA.

Schedule

Full time, 3rd Shift (Nights)

Hours: 7:00pm–7:30am

36 hours/week

Rotating holidays and weekends may be required. Shift Differential offered.

Location

Baystate Main Campus, Springfield, MA

Benefits

Competitive hourly pay: $16.02–$25.36

Medical, dental and vision insurance

Generous PTO – up to 25 days in the first year, with scheduled earned increases

Continuing education support and reimbursement

First Time Home Buyers financial packages

Farm Share membership

403(b) retirement match

Wellbeing programs

Pet, home, auto and personal insurance

Life insurance

Reimbursement for wellbeing activities

Qualifications

HS Diploma/GED

1–2 years experience in customer service (healthcare setting preferred)

Medical administrative experience strongly preferred

Ability to work rotating days, including weekends and holidays

Ability to multitask

Computer literate

Job Responsibilities

Bed Management: tracks, prioritizes, and assigns beds, coordinates admissions, discharges, and transfers.

Utilizes computer applications: OA Gold, CIS, BMD, PCM Auditor, PeopleSoft, Kronos, Staples.

Supports unit projects: payroll, committee participation, unit time schedules.

Communicates: provides shift handoff reports, contacts other departments, answers calls, places calls to MDs and ancillary departments.

Resource for hospitalists and teaching teams, assists with rounds and consults.

Greeter for new patients/families, assists other departments with information.

Maintains patient charts, prepares discharge records, updates logs, manages supply inventory.

Manages staffing schedules, places calls to replace unplanned vacancies, communicates with clinical supervisor.

Conforms to emergency procedures and documents supplies.

Education

GED or HiSET (Required)

Certifications

Basic Life Support – American Heart Association

Equal Employment Opportunity

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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