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Cleveland Clinic

Patient Access Representative I

Cleveland Clinic, Dover, Ohio, United States, 44622

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Overview

Join Cleveland Clinic Union Hospital and experience world‑class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award‑winning not‑for‑profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital’s values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state‑of‑the‑art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Work Schedule

A caregiver in this role works days from 6:00 AM – 2:30 PM, including rotating weekends and holidays. Responsibilities

Perform registration and obtain information about demographics, insurance, medical and financial. Cross‑train to staff all areas of patient access, such as front desk, admitting office, ED and cash register. Function as a Super User and act as a resource for training of new caregivers. Provide registration and cash collection access in Epic. Qualifications

High School Diploma or GED and two years of experience in a customer‑facing role OR an Associate’s Degree and one year of experience OR a Bachelor’s degree. Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year. Basic PC software application knowledge and ability to use multiple data systems. Excellent communication, organizational and interpersonal skills. Physical Requirements

Ability to communicate and exchange accurate information. Ability to perform work in a stationary position for extended periods. Ability to work with physical records or operate a computer or other office equipment. In some locations, ability to travel throughout the hospital system. In some locations, ability to move up to 25 lbs. Personal Protective Equipment

Follows standard precautions using personal protective equipment as required. Pay Range

Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Seniority Level

Entry level Employment Type

Full‑time Job Function

Other Industries

Hospitals and Health Care

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