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Walgreens

Pharmacy Customer Service Associate

Walgreens, Florida, New York, United States

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Pharmacy Customer Service Associate – Walgreens Job posted 4 days ago. Apply early (within the first 25 applicants).

Base pay range $16.00/hr – $18.00/hr

Responsibilities

Model and deliver a distinctive and delightful customer experience.

Register sales on assigned cash register and provide customers with courteous, fair, friendly, and efficient checkout service.

Assist pharmacist under direct supervision in the practice of pharmacy, including using pharmacy systems to obtain patient and drug information and process prescriptions.

Engage customers by greeting and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive experience.

Provide customers with courteous, friendly, fast, and efficient service, recommend items for sale, and handle cash, returns, and exchanges.

Maintain retail space by keeping counters and shelves clean, performing inventory, pricing merchandise, and storing products according to policies.

Perform pharmacy duties such as entering patient and drug information, counting and pouring medications, checking for interactions, and reporting errors to the pharmacist.

Assist pharmacists with scheduling, inventory management, claim processing, and compliance with regulations.

Handle telephone calls not requiring pharmacist attention, process third‑party claims, and support pharmacy operations.

Maintain compliance with state/local laws regarding regulated products and store asset protection techniques.

Construct displays, assist with food segregation, restock items, and maintain store equipment.

Provide customer service in the photo area and manage pickup responsibilities.

Assist with interior and exterior maintenance to ensure orderly appearance.

Complete special assignments and other tasks as assigned.

Training & Personal Development

Earn and maintain PTCB certification through designated training.

Attend training and complete performance‑level reviews requested by manager.

Keep knowledge and skills up to date in pharmacy and healthcare.

Basic Qualifications

Fluent in reading, writing, and speaking English (except in Puerto Rico).

Willingness to work a flexible schedule, including evenings and weekends.

Preferred Qualifications

Experience in a retail environment (preferably Walgreens).

Good math skills for accurate prescription filling.

Computer skills and knowledge of store inventory control.

PTCB certification.

Equal Opportunity Statement We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

Salary Range $16 – $18 per hour.

Seniority Level Not Applicable

Employment Type Full‑time

Job Function Other

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