In-Person Customer Service Specialist II — Help & Resolve

A state agency providing social services is seeking a Customer Service Specialist 2 to assist customers by addressing inquiries and resolving complaints in-person and over various channels. Candidates should hold an Associate's degree with two years of experience in customer assistance or a Bachelor's degree. The role is full-time with a Monday to Friday schedule, focusing on positive engagement and accurate information delivery. This position is ideal for a quick learner and team player who can navigate diverse customer needs. #J-18808-Ljbffr