Stefanini Group is hiring: Technician/Managed Services in Milwaukee

For 35+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). Provide Windows, software, and hardware support, onsite in a corporate environment • Diagnose, troubleshoot, and implement fixes for a variety of technology • Configure, troubleshoot, and deploy mobile devices & other audio / visual equipment • Manage workload via ticketing software or Non-ticket tracker • Prioritize and complete work in a group and independently with minimal supervision • Smart Hands remote support for offsite resolver groups • Inventory management of IT assets including asset auditing • 1 years corporate deskside support or equivalent experience • Experience with Microsoft Office / Office 365 suite • Experience with computer imaging software and data migration processes (e.g., SCCM, Intune) • Familiarity with using remote desktop support tools • High School Diploma or equivalent • Walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds • Demonstrate high level of professionalism and strong personal interaction skills • Maintain neat and professional work area and appearance in compliance with site policies • Adhere to assigned shift schedule Microsoft Certified Professional (MCP) • Windows architecture including permissions and file structure • Experience with Basic network concepts (Active Directory / Workstation - Domain Trust Relationship) Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Flat organizational structure which enables faster communication and decision making;