County of Volusia, FL
Salary :
$1,380.00 Biweekly Location :
Fl 32720, FL Job Type:
Full-Time Job Number:
25-00597 Department:
Community Services Division:
Community Assistance Opening Date:
07/31/2025 Closing Date:
Continuous
Major Functions The County of Volusia is seeking an Office Specialist II for the Community Assistance Division. This position is located in DeLand, Florida and will be responsible for advanced secretarial and clerical work coordinating various staff support/clerical operations or functioning in a specialized technical staff capacity. Work is performed without direct, daily supervision with a high degree of accuracy. The candidate must have general knowledge of secretarial/administrative assistant responsibilities, as well as be self-motivated with great communications skills (both written and oral), strong organizational, customer service, and time management skills. This position will encounter heavy face-to-face and over the phone customer traffic on a daily basis. Other duties for this position will include but are not limited to scheduling appointments, working with Microsoft Word and Excel, processing and reconciling monthly payments, time and attendance software as well as database management software. *This position is posted on a continuous basis and may close without notice.*
Illustrative Duties ( NOTE
:
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position) May perform duties from the Office Specialist I. Provides secretarial support. Schedules appointments. Provides information to callers. Screens telephone calls for Community Assistance division. Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered. Files correspondence. Maintains files and other pertinent records. Processes paperwork for accounts payable. Processes paperwork for purchasing materials. Relieves Manager of minor administrative details. Coordinates office operations with other activities and units of the county. Compiles technical data for use in an activity's operation. May serve as an office manager ensuring the efficient operation of the office. Creates and monitors files. Assists in creation and monitoring of waiting lists. Assists with administrative tasks. May perform tasks delegated by supervisor which may require discretion and judgment. May complete special assignments and special projects with little or no supervision, such as procedural guides within the division. Researches and develops material for the supervisor's use. Plans, initiates and carries to completion clerical, secretarial and administrative activities May be assigned to other county locations based upon operational needs. Attends work on a regular and consistent basis. Must adhere to Federal, State, County and Local ordinances. Responds to emergency situations. Performs other duties as assigned. Minimum Requirements Graduation from high school or possession of a GED,
plus
four (4) years of progressively responsible secretarial/administrative assistant work. Two (2) years of post-high school education can be substituted for two (2) years of the required experience. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Must possess and maintain a valid driver's license at time of hire.
Must possess a valid Florida driver's license within 30 days of hire and maintain thereafter. The preferred candidate,
having met the requirements, will have at least three (3) years of experience in customer service working in a fast-paced office environment and be proficient in Microsoft Word and Excel. Basic knowledge of Federal, State or local social service grant programs is also preferred.
Knowledge, Skills & Abilities
Knowledge of modern office practices and procedures. Knowledge of division programs. Knowledge of the principles of management and their application to the administration of governmental affairs. Knowledge of research techniques. Knowledge of business English and basic math. May require knowledge of basic accounting principles and procedures. Ability to exercise judgment and discretion in applying and interpreting policies and procedures. Ability to carry out complex oral and written instructions. Ability to use judgment and discretion in the execution of duties. Ability to initiate and install administrative programs and procedures and to evaluate their effectiveness. Ability to express ideas clearly and concisely, orally and in writing to groups and individuals. Ability to respond to emergency situations. Ability to communicate effectively both orally and in writing. Ability to establish and maintain effective working relationships. Ability to work under stressful conditions. Ability to interact effectively with others. Must be able to relocate to other county locations based upon operational needs. ADA REQUIREMENTS: Physical Demands:
Sedentary work. Ability to talk, hear, and see. Visual acuity (peripheral vision, depth perception) necessary to read, write, and use the computer. Ability to look at a computer screen for long periods. Finger dexterity. Ability to bend, stoop, and reach. Ability to lift, push, pull and/or carry a minimum of 10 pounds. Environmental Demands:
Inside work. Mental Demands:
Ability to read and comprehend instructions. Ability to communicate effectively. Ability to construct compound, complex sentences and paragraphs. Ability to perform basic mathematical computations (addition, subtraction, multiplication, division.) Ability to analyze data and develop a conclusion. Ability to express ideas and relay information. Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce.
Veterans' preference is provided to qualified applicants pursuant to State law. We offer a competitive and comprehensive benefits package that includes: HEALTH INSURANCE
Medical Dental Vision Flexible Spending Account RETIREMENT
Florida Retirement System (FRS) Deferred Retirement Option Program (DROP) Deferred Compensation (475 Plan) SUPPLEMENTAL INSURANCE
Life Insurance Short Term Disability Insurance Long Term Disability Insurance Cancer Insurance Critical Illness Insurance
PAID TIME OFF
Personal Leave Holidays Bereavement Military
HOLIDAYS The County of Volusia observes the following holidays annually:
New Year's Day Martin Luther King Day Good Friday Memorial Day Independence Day Labor Day Veterans Day Thanksgiving (and day after) Christmas
ADDITIONAL BENEFITS
Tuition Reimbursement Onsite Wellness/Fitness Center Computer Purchase Program Direct Deposit Payroll
Temporary and intermittent employees are not paid for holidays and are not eligible for benefits. 01
NOTE:
Your response to the following supplemental questions
must match the information in the work experience section on your application.
If your responses do not match, your application will be deemed incomplete and will disqualify you from further consideration.
I have read and understand the above statement.
02
Do you have a valid Florida driver's license?
Yes No
03
If you answered "No" to the previous question, will you be able to obtain a Florida driver's license at the time of hire if selected for the position?
Yes No Not Applicable
04
Do you possess a High School diploma or GED?
Yes No
05
Do you have four (4) years of progressively responsible secretarial/administrative assistant work?
Yes No
06
If you answered "Yes" to the question above, please indicate: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 07
Do you have a comparable amount of education, training, or experience that may be substituted for the minimum requirements?
Yes No
08
If you answered "Yes" to the previous question, please indicate the following: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 09
Do you have at least three (3) years of experience in customer service working in a fast-paced office environment and be proficient in Microsoft Word and Excel?
Yes No
10
If you answered "Yes" to the previous question, please indicate the following: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 11
Do you have basic knowledge of Federal, State or local social service grant programs?
Yes No
12
If you answered "Yes" to the previous question, please indicate the following: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 13
Are you bilingual? If yes, what languages? 14
Have you ever worked as a temporary/lease employee for the County of Volusia?
Yes No
15
If you answered "Yes", please indicate when, position title, and department/division. If you answered "No", please indicate N/A. 16
Where did you hear about this position?
County of Volusia website Indeed, Glassdoor, Monster, etc.. www.orlandojobs.com Social Media sites (i.e. Facebook, Twitter, Linked In) Other
17
If you answered "Other" or "Social Media" to the previous question, please indicate which specific source. Otherwise please indicate N/A. Required Question
$1,380.00 Biweekly Location :
Fl 32720, FL Job Type:
Full-Time Job Number:
25-00597 Department:
Community Services Division:
Community Assistance Opening Date:
07/31/2025 Closing Date:
Continuous
Major Functions The County of Volusia is seeking an Office Specialist II for the Community Assistance Division. This position is located in DeLand, Florida and will be responsible for advanced secretarial and clerical work coordinating various staff support/clerical operations or functioning in a specialized technical staff capacity. Work is performed without direct, daily supervision with a high degree of accuracy. The candidate must have general knowledge of secretarial/administrative assistant responsibilities, as well as be self-motivated with great communications skills (both written and oral), strong organizational, customer service, and time management skills. This position will encounter heavy face-to-face and over the phone customer traffic on a daily basis. Other duties for this position will include but are not limited to scheduling appointments, working with Microsoft Word and Excel, processing and reconciling monthly payments, time and attendance software as well as database management software. *This position is posted on a continuous basis and may close without notice.*
Illustrative Duties ( NOTE
:
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position) May perform duties from the Office Specialist I. Provides secretarial support. Schedules appointments. Provides information to callers. Screens telephone calls for Community Assistance division. Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered. Files correspondence. Maintains files and other pertinent records. Processes paperwork for accounts payable. Processes paperwork for purchasing materials. Relieves Manager of minor administrative details. Coordinates office operations with other activities and units of the county. Compiles technical data for use in an activity's operation. May serve as an office manager ensuring the efficient operation of the office. Creates and monitors files. Assists in creation and monitoring of waiting lists. Assists with administrative tasks. May perform tasks delegated by supervisor which may require discretion and judgment. May complete special assignments and special projects with little or no supervision, such as procedural guides within the division. Researches and develops material for the supervisor's use. Plans, initiates and carries to completion clerical, secretarial and administrative activities May be assigned to other county locations based upon operational needs. Attends work on a regular and consistent basis. Must adhere to Federal, State, County and Local ordinances. Responds to emergency situations. Performs other duties as assigned. Minimum Requirements Graduation from high school or possession of a GED,
plus
four (4) years of progressively responsible secretarial/administrative assistant work. Two (2) years of post-high school education can be substituted for two (2) years of the required experience. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Must possess and maintain a valid driver's license at time of hire.
Must possess a valid Florida driver's license within 30 days of hire and maintain thereafter. The preferred candidate,
having met the requirements, will have at least three (3) years of experience in customer service working in a fast-paced office environment and be proficient in Microsoft Word and Excel. Basic knowledge of Federal, State or local social service grant programs is also preferred.
Knowledge, Skills & Abilities
Knowledge of modern office practices and procedures. Knowledge of division programs. Knowledge of the principles of management and their application to the administration of governmental affairs. Knowledge of research techniques. Knowledge of business English and basic math. May require knowledge of basic accounting principles and procedures. Ability to exercise judgment and discretion in applying and interpreting policies and procedures. Ability to carry out complex oral and written instructions. Ability to use judgment and discretion in the execution of duties. Ability to initiate and install administrative programs and procedures and to evaluate their effectiveness. Ability to express ideas clearly and concisely, orally and in writing to groups and individuals. Ability to respond to emergency situations. Ability to communicate effectively both orally and in writing. Ability to establish and maintain effective working relationships. Ability to work under stressful conditions. Ability to interact effectively with others. Must be able to relocate to other county locations based upon operational needs. ADA REQUIREMENTS: Physical Demands:
Sedentary work. Ability to talk, hear, and see. Visual acuity (peripheral vision, depth perception) necessary to read, write, and use the computer. Ability to look at a computer screen for long periods. Finger dexterity. Ability to bend, stoop, and reach. Ability to lift, push, pull and/or carry a minimum of 10 pounds. Environmental Demands:
Inside work. Mental Demands:
Ability to read and comprehend instructions. Ability to communicate effectively. Ability to construct compound, complex sentences and paragraphs. Ability to perform basic mathematical computations (addition, subtraction, multiplication, division.) Ability to analyze data and develop a conclusion. Ability to express ideas and relay information. Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce.
Veterans' preference is provided to qualified applicants pursuant to State law. We offer a competitive and comprehensive benefits package that includes: HEALTH INSURANCE
Medical Dental Vision Flexible Spending Account RETIREMENT
Florida Retirement System (FRS) Deferred Retirement Option Program (DROP) Deferred Compensation (475 Plan) SUPPLEMENTAL INSURANCE
Life Insurance Short Term Disability Insurance Long Term Disability Insurance Cancer Insurance Critical Illness Insurance
PAID TIME OFF
Personal Leave Holidays Bereavement Military
HOLIDAYS The County of Volusia observes the following holidays annually:
New Year's Day Martin Luther King Day Good Friday Memorial Day Independence Day Labor Day Veterans Day Thanksgiving (and day after) Christmas
ADDITIONAL BENEFITS
Tuition Reimbursement Onsite Wellness/Fitness Center Computer Purchase Program Direct Deposit Payroll
Temporary and intermittent employees are not paid for holidays and are not eligible for benefits. 01
NOTE:
Your response to the following supplemental questions
must match the information in the work experience section on your application.
If your responses do not match, your application will be deemed incomplete and will disqualify you from further consideration.
I have read and understand the above statement.
02
Do you have a valid Florida driver's license?
Yes No
03
If you answered "No" to the previous question, will you be able to obtain a Florida driver's license at the time of hire if selected for the position?
Yes No Not Applicable
04
Do you possess a High School diploma or GED?
Yes No
05
Do you have four (4) years of progressively responsible secretarial/administrative assistant work?
Yes No
06
If you answered "Yes" to the question above, please indicate: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 07
Do you have a comparable amount of education, training, or experience that may be substituted for the minimum requirements?
Yes No
08
If you answered "Yes" to the previous question, please indicate the following: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 09
Do you have at least three (3) years of experience in customer service working in a fast-paced office environment and be proficient in Microsoft Word and Excel?
Yes No
10
If you answered "Yes" to the previous question, please indicate the following: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 11
Do you have basic knowledge of Federal, State or local social service grant programs?
Yes No
12
If you answered "Yes" to the previous question, please indicate the following: (1)
the number of years, (2)
position title (3)
brief description of your experience and (4)
the name of the agency/organization(s).
If you answered "No", please indicate N/A. 13
Are you bilingual? If yes, what languages? 14
Have you ever worked as a temporary/lease employee for the County of Volusia?
Yes No
15
If you answered "Yes", please indicate when, position title, and department/division. If you answered "No", please indicate N/A. 16
Where did you hear about this position?
County of Volusia website Indeed, Glassdoor, Monster, etc.. www.orlandojobs.com Social Media sites (i.e. Facebook, Twitter, Linked In) Other
17
If you answered "Other" or "Social Media" to the previous question, please indicate which specific source. Otherwise please indicate N/A. Required Question