PACER GROUP
Health Information Services Technician
PACER GROUP, Los Angeles, California, United States, 90048
Below mentioned is the job description for your reference:
Job Title: Health Information Services Technician
Duration: 13 Weeks (3+ Months)
Location: Torrance, CA 90048
Shifts: 1st shift, 8:00am-4:30pm
Job Duties:
* Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations.
* Address customer inquiries for patient information, assists callers with making record requests and general customer service.
* Educate customers on information confidentiality and privacy regulations.
* Identifies and responds appropriately to both internal and external customer needs utilizing available resources
Required Qualifications:
* HS Diploma/GED is required
* Minimum 1 year experience required in EPIC/ROI (release of information module in EPIC)
Job Title: Health Information Services Technician
Duration: 13 Weeks (3+ Months)
Location: Torrance, CA 90048
Shifts: 1st shift, 8:00am-4:30pm
Job Duties:
* Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations.
* Address customer inquiries for patient information, assists callers with making record requests and general customer service.
* Educate customers on information confidentiality and privacy regulations.
* Identifies and responds appropriately to both internal and external customer needs utilizing available resources
Required Qualifications:
* HS Diploma/GED is required
* Minimum 1 year experience required in EPIC/ROI (release of information module in EPIC)